IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Basic Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 29
Tip
If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system
administrator for more information.
Ending a Call
To end a call, hang up. Here are some more details.
Answer a priority call (SCCP
phones only)
Hang up the current call and press
Answer.
Prioritizing Critical Calls,
page 51
Answer a call on your cellular
phone or other remote
destination
Set up Mobile Connect and answer
your phone.
When you enable Mobile Connect:
• Your desktop and remote
destinations receive calls
simultaneously.
• When you answer the call on your
desktop phone, the remote
destinations stop ringing, are
disconnected, and display a
missed call message.
• When you answer the call on one
remote destination, the other
remote destinations stop ringing,
are disconnected, and a missed
call message is shown on the other
remote destinations.
Managing Business Calls
Using a Single Phone
Number, page 53
If you want to... Then...
Hang up while using the handset Return the handset to its cradle. Or press EndCall.
Hang up while using the headset Press . Or, to keep headset mode active, press EndCall.
Hang up while using the speakerphone Press or EndCall.
Hang up one call but preserve another
call on the same line
Press EndCall. If necessary, remove the call from hold first.
If you want to... Then... For more information, see...