IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index

20 OL-16994-01
Understanding Phone Screen Features
This is what your main phone screen might look like with active calls and several feature menus open:
One-way
intercom call
The intercom line is sending or receiving one-way audio. See Placing or
Receiving Intercom Calls, page 40.
Two-way
intercom call
The recipient pressed the intercom line to activate two-way audio with
the caller. See
Placing or Receiving Intercom Calls, page 40.
1
Primary phone
line
Displays the phone number (directory number) for your primary phone line.
When several feature tabs are open, the phone number and the time and date
alternate display in this area.
2
Programmable
button
indicators
Programmable buttons can serve as phone line buttons, intercom-line
buttons, speed-dial buttons, phone service buttons or phone feature buttons.
Icons and labels indicate how these buttons are configured. For an icon
reference, see
“Phone Screen Icons” in the Quick Reference Card at the front of
this guide.
3
Softkey labels Each displays a softkey function. To activate a softkey, press the softkey button
.
4
Status line Displays audio mode icons, status information, and prompts.
Icon Line or Call State Description
17
6
5
4
2
3
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