IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
60 OL-16994-01
Tip
Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button
on your phone to move between input fields.
Using Personal Directory on Your Phone
The Personal Directory feature set contains your Personal Address Book (PAB) and Fast Dials. This
section describes how to set up and use Personal Directory on your phone. Alternately, see
Using
Personal Directory on the Web, page 67.
Dial from a corporate
directory (while on
another call)
1. Choose > Corporate Directory (exact name can vary).
2. User your keypad to enter a full or partial name and press Search.
3. Scroll to a listing and press Dial.
4. Choose a menu item to handle the original call:
–
Hold—Puts the first call on hold and dials the second.
–
Transfer—Transfers the first party to the second and drops you from
the call. (Press Transfer again after dialing to complete the action.)
–
Conference—Creates a conference call with all parties, including
you. (
Press Confrn or Conference again after dialing to complete the
action.)
–
EndCall—Disconnects the first call and dials the second.
See if the phone line in
the directory is busy
Look for Busy Lamp Field (BLF) indicators. See Using BLF to Determine a
Line State, page 49.
If you want to... Then...
Access Personal
Directory (for PAB
and Fast Dial codes)
1. Choose > Personal Directory (exact name can vary).
2. Enter your Cisco Unified Communications Manager user ID and PIN,
then press Submit.
Search for a PAB
entry
1. Access Personal Directory, then choose Personal Address Book.
2. Enter search criteria and press Submit.
3. You can choose Previous or Next to move through listings.
4. Highlight the PAB listing that you want and press Select.
If you want to... Then...