IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Using Call Logs and Directories
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 59
Tip
(SCCP phones only)
To view the complete call record of a multiparty call (for example, of call that has been forwarded or
transferred to you), highlight the call record and press Details. The Details record shows two entries
for each missed or received multiparty call. The entries are listed in reverse chronological order:
• The first logged entry is the name/number of the last completed call of a multiparty call received
on your phone.
• The second logged entry is the name/number of the first completed call of a multiparty call
received on your phone.
Directory Dialing
Depending on configuration, your phone can provide corporate and personal directory features:
• Corporate Directory—Corporate contacts that you can access on your phone. Your system
administrator sets up and maintains your Corporate Directory.
• Personal Directory—If available, personal contacts and associated speed-dial codes that you can
configure and access from your phone and Cisco Unified CM User Options web pages. Personal
Directory is comprised of Personal Address Book (PAB) and Fast Dials:
–
PAB is a directory of your personal contacts.
–
Fast Dials allows you to assign codes to PAB entries for quick dialing.
Using Corporate Directory on Your Phone
You can use a corporate directory to place calls to coworkers.
If you want to... Then...
Dial from a corporate
directory (while not on
another call)
1. Choose > Corporate Directory (exact name can vary).
2. User your keypad to enter a full or partial name and press Search.
3. To dial, select the listing, or scroll to the listing and go off-hook.