IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Using a Handset, Headset, and Speakerphone
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 55
Using a Handset, Headset, and Speakerphone
You can use your phone with a handset, headset, or speakerphone.
If you want to... Then...
Use the handset Lift it to go off-hook; replace it to go on-hook.
The primary line is picked up even if a call is ringing on another
line. Ask your system administrator about options to
automatically select the ringing line.
If you need to change the wideband setting for your handset (for
example, if you change your handset), choose
> User
Preferences > Audio Preferences > Wideband Handset. If the
Wideband Handset setting shows as dimmed, then this setting is
not user controllable.
Use a headset Press to toggle headset mode on and off. You can use a headset
with all of the controls on your phone, including and
.
If you use AutoAnswer, see Using AutoAnswer, page 56.
If you use a headset that supports wideband, you might experience
improved audio sensitivity if you enable the wideband setting on
your phone (this setting is disabled by default). To access th e
setting, choose
> User Preferences > Audio Preferences >
Wideband Headset. If the Wideband Headset setting shows as
dimmed, then this setting is not user controllable.
Check with your system administrator to be sure your phone
system is configured to use wideband. If the system is not
configured for wideband, you may not detect any additional audio
sensitivity even when using a wideband headset. To learn more
about your headset, refer to the headset documentation or ask
your system administrator for assistance.
Use the speakerphone Press to toggle speakerphone mode on or off.
Many of the actions you can take to dial a number or answer a call
will automatically trigger speakerphone mode, assuming that the
handset is in its cradle and
is not lit.
Switch to the headset or
speakerphone (from the
handset) during a call
Press or , then hang up the handset.