IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
28 OL-16994-01
Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your
phone.
If you want to... Then... For more information, see...
Answer with a headset Press , if unlit. Or, if is already
lit, press Answer or (flashing).
Note The primary line is picked up
even if a call is ringing on
another line. Ask your system
administrator about options to
automatically select the ringing
line.
Using a Handset, Headset,
and Speakerphone, page 55
Answer with the
speakerphone
Press , Answer, or (flashing).
Note The primary line is picked up
even if a call is ringing on
another line. Ask your system
administrator about options to
automatically select the ringing
line.
Using a Handset, Headset,
and Speakerphone, page 55
Switch from a connected call
to answer a new call
Press Answer, or if the call is ringing
on a different line, press
(flashing).
Using Hold and Resume,
page 30
Answer using call waiting Press Answer. Using Hold and Resume,
page 30
Send a call to a voice message
system
Press iDivert. Sending a Call to a Voice
Message System, page 34
Auto-connect calls Use AutoAnswer. Using AutoAnswer, page 56
Retrieve a parked call on
another phone
Use Call Park or Directed Call Park. Storing and Retrieving
Parked Calls, page 44
Use your phone to answer a
call ringing elsewhere
Use Call Pickup. Picking Up a Redirected
Call on Your Phone,
page 43