IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
An Overview of Your Phone
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 17
Item Description For more information, see...
1
Programmable
buttons
Depending on configuration,
programmable buttons provide access to:
• Phone lines (line buttons) and intercom
lines
• Speed-dial numbers (speed-dial
buttons, including the BLF speed-dial
feature)
• Web-based services (for example, a
Personal Address Book button)
• Call features (for example, a Privacy,
Hold, or Transfer button)
Buttons illuminate to indicate status:
Green, steady—Active call or
two-way intercom call
Green, flashing—Held call
Amber, steady—Privacy in use,
one-way intercom call, DND
active, or logged into Hunt
Groups
Amber, flashing—Incoming call
or reverting call
Red, steady—Remote line in use
(shared line, BLF status or active
Mobile Connect call)
Red, flashing—Remote call on
hold
• Understanding Lines and
Calls, page 18
• Basic Call Handling,
page 24
• Speed Dialing, page 42
• Using a Shared Line,
page 45
• Using BLF to Determine a
Line State, page 49
• Placing or Receiving
Intercom Calls, page 40
2
Phone screen Shows call features. Understanding Lines and
Calls, page 18
3
Footstand button Allows you to adjust the angle of the phone
base.
Adjusting the Footstand
(Optional), page 13
4
Messages button Auto-dials your voice message service
(varies by service).
Accessing Voice Messages,
page 65
5
Directories button Opens/closes the Directories menu. Use it to
access call logs and directories.
Using Call Logs, page 57