Cisco 3700 Series Routers Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
C O N T E N T S Preface vii Objectives vii Audience viii Organization viii Conventions viii Safety Warnings ix Related Documentation xiv Obtaining Documentation xvi Cisco.
Contents Safety with Electricity 2-2 Preventing Electrostatic Discharge Damage General Site Requirements 2-3 Power Supply Considerations Site Environment 2-4 Site Configuration 2-4 Equipment Racks 2-4 Installation Checklist 2-2 2-3 2-5 Creating a Site Log 2-6 Inspecting the Router 2-6 Required Tools and Equipment for Installation and Maintenance Console and Auxiliary Port Considerations Console Port Connections 2-8 Auxiliary Port Connections 2-8 2-8 Preparing to Connect to a Network 2-9 Ethernet
Contents Connecting to the Auxiliary Port 3-24 Identifying a Rollover Cable 3-25 Powering Up the Router 3-26 Checklist for Power Up 3-26 Front Panel Indicators 3-26 Power-Up Procedure 3-27 Configuring the Router 3-29 Initial Configuration Using SDM 3-29 Initial Configuration Using the Setup Command Facility 3-29 Initial Configuration Using the CLI (Manual Configuration) 3-32 APPENDIX A Troubleshooting A-1 Solving Problems A-2 Troubleshooting the Power and Cooling Systems A-2 Environmental Reporting Fe
Contents Changing Configuration Register Settings Configuring the Boot Field C-2 C-3 Enabling Booting from CompactFlash Memory C-5 INDEX Cisco 3700 Series Routers Hardware Installation Guide vi OL-2180-08
Preface This preface discusses the objectives, audience, organization, and conventions of this hardware installation guide, and points to related documents that have information beyond the scope of this document.
Preface Audience Audience This guide is designed for the person installing, configuring, and maintaining the router, who should be familiar with electronic circuitry and wiring practices and has experience as an electronic or electromechanical technician. It identifies certain procedures that should be performed only by trained and qualified personnel. Organization Table 1 lists the major sections of this hardware installation guide.
Preface Safety Warnings Note Timesaver Tip Caution Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual. Means the described action saves time. You can save time by performing the action described in the paragraph. Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. Means reader be careful.
Preface Safety Warnings Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
Preface Safety Warnings Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes.
Preface Safety Warnings Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Preface Safety Warnings Cisco 3700 Series Routers Hardware Installation Guide OL-2180-08 xiii
Preface Related Documentation Related Documentation The Cisco IOS software running your Cisco 3700 series router includes extensive features and functionality. For information that is beyond the scope of this document, or for additional information, use the following resources. Timesaver Make sure that you have access to the documents listed in Table 3. Some of these documents are available in print, and all are on CD-ROM and on the World Wide Web.
Preface Related Documentation Table 3 Related and Referenced Documents Cisco Product Document Title Cisco 3700 series router Cisco 3725 Router Quick Start Guide Cisco 3745 Router Quick Start Guide Cisco Modular Access Router Cable Specifications Cisco Redundant Power System Hardware Installation Guide Quick Start Guide: Network Modules for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers Cisco Network Modules Hardware Installation Guide Quick Start Guide: Interface Cards for Cisco 1
Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.
Preface Obtaining Technical Assistance Obtaining Technical Assistance For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Preface Obtaining Additional Publications and Information Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • World-class networking training is available from Cisco. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.
Preface Obtaining Additional Publications and Information Cisco 3700 Series Routers Hardware Installation Guide xx OL-2180-08
C H A P T E R 1 Overview of Cisco 3700 Series Routers Cisco 3700 series routers are modular access routers with LAN and WAN connections that can be configured by means of interchangeable network modules and interface cards.
Chapter 1 Overview of Cisco 3700 Series Routers Hardware Features • Two slots for network modules, one of which can accommodate a double-wide network module • Three interface card slots • Two Cisco 3700 CompactFlash slots (one external and one internal) • Two AIM slots • Installation in a 19- or 23-inch rack or on a desk • Support for Cisco Redundant Power System • 2-rack unit (RU) chassis height Figure 1-1 shows the rear panel of the Cisco 3725 router.
Chapter 1 Overview of Cisco 3700 Series Routers Modules, Interface Cards, and Memory • Installation in a 19- or 23-inch rack or on a desk • Support for Cisco Redundant Power System • 3-rack unit (RU) chassis height Figure 1-2 shows the rear panel of the Cisco 3745 router.
Chapter 1 Overview of Cisco 3700 Series Routers Memory For information on installing DRAM, SDRAM, NVRAM, and CompactFlash memory, see: • Upgrading System Memory in Cisco 3700 Series Routers • Installing Field-Replaceable Units in Cisco 3745 Routers For information on installing CompactFlash memory cards, see: • Installing and Formatting Cisco 2691, Cisco 3631, and Cisco 3700 CompactFlash Memory Cards Memory Cisco 3700 series routers support the following types of memory: • SDRAM—Stores the running
Chapter 1 Overview of Cisco 3700 Series Routers Interface Numbering Interface Numbering This section describes numbering conventions for interfaces on Cisco 3725 and Cisco 3745 routers. Cisco 3725 Interfaces Each individual interface (port) on a Cisco 3725 router is identified by number, as described in the following sections.
Chapter 1 Overview of Cisco 3700 Series Routers Interface Numbering Figure 1-3 WAN and LAN Interface Numbering Gigabit Ethernet 2/1 Fast Ethernet 2/35 Fast Ethernet 2/17 Fast Ethernet 2/18 Fast Ethernet 2/0 Gigabit Ethernet 2/0 56482 2 NM-HDV AL LP E1 MANUAL BEFORE INSTALLATI ON CD TD DSU 56K RD SEE MANU AL BEFO RE INSTA LLATION LP V0 EN AL CD CTRLR TD SEE CD E2 RD CTRLR LP VWIC BANK 4 2MFT-E1 BANK 3 BANK 2 BANK 1 BANK 0 AL 1 SEE MANU AL BEFO RE INSTA LLATION DSU 56K SEE MANU
Chapter 1 Overview of Cisco 3700 Series Routers Interface Numbering Cisco 3745 Interfaces Each individual interface (port) on a Cisco 3745 router is identified by number as described in the following sections.
Chapter 1 Overview of Cisco 3700 Series Routers Interface Numbering Figure 1-4 Cisco 3745 Rear Panel 1 10 SEE MANU AL BEFO RE INSTA LLATI ON CD TD WIC 2T RD CONN LP SERIAL 0 SEE MAN UAL BEFO RE INST ALLATION AL SERIAL 1 CONN DSU 56K NM-HDV SERIAL 1 CONN NM-HDV SERIAL 0 SEE MAN UAL BEFO RE INST ALLATION BANK VWIC 4 BAN 2MFT-E1 K 3 BAN K 2 BAN K 1 BAN K0 CONN WIC 2T AL LP CTRLR E1 SEE MANU AL BEFORE INSTA LLATION E1 SEE MANU AL BEFORE INSTA LLATION CD E2 CTRLR NM-HDV V0 AL LP
Chapter 1 Overview of Cisco 3700 Series Routers Power Supply Options Power Supply Options Table 1-3 lists the power supply options supported by Cisco 3700 series routers. Depending on the configuration specified when you placed your order, your router may not support all of these options.
Chapter 1 Overview of Cisco 3700 Series Routers Power Supply Options Cisco 3725 Router with Optional –48 V Power Module Installed 72086 Figure 1-5 AC power module -48V power module Figure 1-6 Cisco 3745 Router with Optional –48 V Power Modules Installed 72085 -48V power modules Cisco 3700 Series Routers Hardware Installation Guide 1-10 OL-2180-08
Chapter 1 Overview of Cisco 3700 Series Routers System Specifications System Specifications Table 1-4 and Table 1-5 list Cisco 3700 series system specifications. Table 1-4 Cisco 3725 Router System Specifications Description Specification Dimensions (H x W x D) 3.5 x 17.1 x 15.0 in. (8.9 x 43.4 x 38.1 cm), 2-RU chassis height Weight 14 lb (6.
Chapter 1 Overview of Cisco 3700 Series Routers Regulatory Compliance Table 1-5 Cisco 3745 Router System Specifications (continued) Description Specification Power dissipation 230 W (maximum) Heat Dissipation 230W Maximum 784.829 BTU/hour, 590W Maximum 2013.
C H A P T E R 2 Preparing to Install the Router This chapter describes site requirements and equipment needed to install your Cisco 3700 series router.
Chapter 2 Preparing to Install the Router Safety Recommendations Safety with Electricity Follow these guidelines when working on equipment powered by electricity: Warning Read the installation instructions before connecting the system to the power source. Statement 1004 • Locate the emergency power-off switch in the room in which you are working. Then, if an electrical accident occurs, you can quickly turn off the power.
Chapter 2 Preparing to Install the Router General Site Requirements Caution For the safety of your equipment, periodically check the resistance value of the antistatic strap. It should be between 1 and 10 megohms (Mohm). General Site Requirements This section describes the requirements your site must meet for safe installation and operation of your router. Ensure that the site is properly prepared before beginning installation.
Chapter 2 Preparing to Install the Router General Site Requirements Site Environment Cisco 3700 series routers can be placed on a desktop or installed in a rack. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation. Equipment placed too close together, inadequate ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance difficult.
Chapter 2 Preparing to Install the Router Installation Checklist • Baffles can help to isolate exhaust air from intake air, which also helps to draw cooling air through the chassis. The best placement of the baffles depends on the airflow patterns in the rack, which can be found by experimenting with different configurations. • When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the equipment by itself, if possible.
Chapter 2 Preparing to Install the Router Creating a Site Log Creating a Site Log The site log provides a record of all actions related to the router. Keep it in an accessible place near the chassis where anyone who performs tasks has access to it. Use the installation checklist to verify steps in the installation and maintenance of the router. Site Log entries might include the following information: • Installation progress—Make a copy of the installation checklist and insert it into the site log.
Chapter 2 Preparing to Install the Router Required Tools and Equipment for Installation and Maintenance Required Tools and Equipment for Installation and Maintenance You need the following tools and equipment to install and upgrade the router and its components: • ESD-preventive cord and wrist strap • Number 2 Phillips screwdriver • Flat-blade screwdrivers: small, about 3/16-in. (0.5 cm) and medium, about 1/4-in. (0.
Chapter 2 Preparing to Install the Router Console and Auxiliary Port Considerations Console and Auxiliary Port Considerations The router includes an asynchronous serial console port and an auxiliary port. The console and auxiliary ports provide access to the router either locally using a console terminal connected to the console port, or remotely using a modem connected to the auxiliary port.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Preparing to Connect to a Network When setting up your router, consider distance limitations and potential electromagnetic interference (EMI) as defined by the applicable local and international regulations.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Token Ring Connections The IEEE has established Token Ring as standard IEEE 802.5. Specifications indicate a maximum segment distance of 328 feet (100 meters) for UTP cabling. Note To ensure agency compliance with FCC Class B electromagnetic emissions requirements (EMI), make sure that you use a shielded RJ-45 Token Ring cable when connecting your router to a Token Ring network.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Table 2-2 Typical DTE and DCE Devices Device Type DTE Gender Male Typical Devices 1 Terminal PC DCE Female 2 Modem CSU/DSU Multiplexer 1. If pins protrude from the base of the connector, the connector is male. 2. If the connector has holes to accept pins, the connector is female.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Table 2-3 Serial Signal Transmission Speeds and Distances EIA/TIA-232 Distance EIA/TIA-449, X.21, V.35, EIA-530 Distance Rate (bps) Feet Meters Feet Meters 2400 200 60 4100 1250 4800 100 30 2050 625 9600 50 15 1025 312 19200 25 7.6 513 156 38400 12 3.7 256 78 56000 8.6 2.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Table 2-4 ISDN BRI Cable Specifications Specification High-Capacitance Cable Low-Capacitance Cable Resistance (at 96 kHz) 160 ohms/km 160 ohms/km 1 Capacitance (at 1 kHz) 120 nF /km 30 nF/km Impedance (at 96 kHz) 75 ohms 150 ohms Wire diameter 0.024 in. (0.6 mm) 0.024 in. (0.6 mm) Distance limitation 32.8 ft (10 m) 32.8 ft (10 m) 1.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Cisco 3700 Series Routers Hardware Installation Guide 2-14 OL-2180-07
C H A P T E R 3 Installing the Router This chapter describes how to install your Cisco 3700 series router and connect it to networks and external devices.
Chapter 3 Installing the Router Setting Up the Chassis For WICs and VICs: • Quick Start Guide: Interface Cards for Cisco 1600, 1700, 2600, 3600, and 3700 Series • Cisco Interface Cards Hardware Installation Guide For AIMs: • Quick Start Guide: Advanced Integration Module Installation in Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers • Installing Advanced Integration Modules in Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers For internal power supplies: •
Chapter 3 Installing the Router Setting Up the Chassis Warning To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032 Caution Do not place anything on top of the router that weighs more than 10 lb (4.5 kg). Excessive weight on top could damage the chassis.
Chapter 3 Installing the Router Setting Up the Chassis Cisco 3745 Router—Brackets for 19-Inch Rack Figure 3-3 Cisco 3745 Router—Brackets for 23-Inch Rack 72067 62892 Figure 3-2 Attaching Brackets to the Cisco 3725 Router You can rack-mount a Cisco 3725 router with either the front or the rear of the chassis facing forward. See Figure 3-4 through Figure 3-7 for bracket installation instructions. Note Use the screws supplied with the brackets for this installation.
Chapter 3 Installing the Router Setting Up the Chassis Cisco 3725 Router Bracket Installation—Front Mount with Front Panel Forward Figure 3-4 Use two screws on each side. 82687 RIGHT LEFT Left (narrow) bracket Right (wide) bracket Cisco 3725 Router Bracket Installation—Center Mount with Front Panel Forward Figure 3-5 RIGHT 82685 LEFT Left (narrow) bracket Use two screws on each side. Note Right (wide) bracket When installed in a rack with a 17.
Chapter 3 Installing the Router Setting Up the Chassis Cisco 3725 Router Bracket Installation—Rear Panel Forward Figure 3-7 RIGHT NM-HDV AL LP MANUA L BEFORE INSTAL LATION ATION DSU 56K CD INSTALL TD BEFORE RD SEE MANUAL LP V0 EN AL CD E1 TD CTRLR RD SEE CD E2 LP CTRLR AL VWIC BANK 4 2MFT-E 1 BANK 3 BANK 2 BANK 1 BANK 0 BEFORE INSTALL ATION DSU 56K SEE MANUAL BEFORE INSTALL LEFT SEE MANUAL ATION 82688 Right (wide) bracket Left (narrow) bracket Four screws are require
Chapter 3 Installing the Router Setting Up the Chassis Cisco 3745 Router Bracket Installation—Rear Panel Forward Figure 3-9 SERIAL 1 CONN SERIAL 0 SEE MAN UAL BEF ORE INS TALLAT ION CONN WIC 2T AL BANK 3 BANK 2 VWIC 2MFT-E1 LP CTRLR BANK 1 BANK 0 SEE CD E2 CTRLR E1 MANUAL BEFORE INSTALLA TION V0 EN AL BANK 3 BANK 2 VWIC 2MFT-E1 LP CTRLR BANK 1 BANK 0 SEE MANUAL BEFORE INSTALLA CD E2 CTRLR E1 TION V0 63387 EN Cisco 3745 Router Bracket Installation—Center-Mount Bracket Figure
Chapter 3 Installing the Router Installing the Chassis Ground Connection Warning Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 3 Installing the Router Installing the Chassis Ground Connection • For NEC-compliant grounding, use size AWG 14 (2 mm2) or larger wire and an appropriate user-supplied ring terminal. • For EN/IEC 60950-compliant grounding, use size AWG 18 (1 mm 2) or larger wire and an appropriate user-supplied ring terminal.
Chapter 3 Installing the Router Installing the Chassis Ground Connection Figure 3-13 Chassis Ground Connection Using Ring Terminal on a Cisco 3725 Chassis 103014 2 NM-HDV AL LP E1 MANUAL BEFORE INSTALLATI ON CD TD DSU 56K RD SEE MANU AL BEFO RE INSTA LLATION LP V0 EN AL CD CTRLR TD SEE CD E2 RD CTRLR LP VWIC BANK 4 2MFT-E1 BANK 3 BANK 2 BANK 1 BANK 0 AL 1 SEE MANU AL BEFO RE INSTA LLATION Ring terminal DSU 56K SEE MANU AL BEFO RE INSTA LLATION After the router has been instal
Chapter 3 Installing the Router Power Connections Figure 3-14 NEBS-Compliant Ground Wire Connection on a Cisco 3745 Router Chassis SEE MANU AL BEFO RE INSTA LLATI ON CD TD WIC 2T RD CONN LP SERIAL 0 SEE MAN UAL BEFO RE INST ALLATION AL SERIAL 1 CONN DSU 56K NM-HDV SERIAL 1 CONN NM-HDV SERIAL 0 SEE MAN UAL BEFO RE INST ALLATION CONN WIC 2T AL BANK VWIC 4 BAN 2MFT-E1 K 3 BAN K 2 BAN K 1 BAN K0 LP CTRLR E1 SEE MANU AL BEFORE INSTA LLATION E1 SEE MANU AL BEFORE INSTA LLATION CD E2
Chapter 3 Installing the Router Power Connections Connecting Routers to AC Power If your router uses AC power, connect it to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection. Note The input voltage tolerance limits for AC power are 85 and 264 VAC. Warning AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement.
Chapter 3 Installing the Router Power Connections DC Wiring Requirements for Cisco 3725 Routers Warning Caution This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 15A, 60VDC. Statement 1005 Dual sources with opposite-polarity grounding damage equipment. A Cisco 3725 router with a DC-input power supply requires copper wire and crimp-type terminals for the power connections.
Chapter 3 Installing the Router Power Connections Caution The illustration shows the DC power supply terminal block. Wire the DC power supply as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last. Statement 239 Do not overtorque the terminal block contact screws. Recommended torque is 8.0 ± 0.5 in-lb (0.9 ± 0.05 N-m).
Chapter 3 Installing the Router Power Connections CD LP DC Wire Routing and Attachment for Cisco 3725 AL Figure 3-17 BEFORE INSTALLA TION DSU 56K SEE MA NUAL BE FO RE INSTA 88035 LLATION Plastic cover From DC power source Cable tie Approved Scenarios and Scenarios Not Approved for Dual DC Power Supply Configuration in Cisco 3725 Routers You can connect a single DC power source to either the A input or the B input.
Chapter 3 Installing the Router Power Connections In Figure 3-19, source A and source B share common negative terminal connections. Figure 3-19 Connecting Source A and Source B with Common Negative Terminals A- + Va A+ + B+ B- 127039 Vb In Figure 3-20, source A and source B share common positive terminal connections. This is allowed only if Va equals Vb (within 0.25 V).
Chapter 3 Installing the Router Power Connections Figure 3-20 Connecting Source A and Source B with Common Positive Terminals Va voltage = Vb voltage (greater than 0.25 V) Va voltage = Vb voltage (within 0.25 V) A- A- Va + A+ + A+ + B+ Vb B+ Vb B- Caution Va B- 127040 + In Figure 3-21, source A and source B are wired with opposite polarity grounds. Do not use this DC input configuration.
Chapter 3 Installing the Router Power Connections DC Wiring Requirements for Cisco 3745 Routers A Cisco 3745 router with a DC-input power supply requires copper wire for the power connections. Table 3-2 summarizes the wiring requirements. Note Table 3-2 Two types of DC input power supply can be installed in a Cisco 3745 router: power supplies rated at 24/48 VDC nominal input, and power supplies rated at 48 VDC nominal input. Table 3-2 summarizes the wiring requirement for both power supplies.
Chapter 3 Installing the Router Power Connections Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. Statement 1002 Step 4 Remove the plastic cover from the terminal block. Save it for reinstallation after you finish wiring.
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Step 8 If your router has a second power supply installed, repeat Step 1 through Step 7 for the second power supply. Step 9 Turn on power to the DC circuit. Connecting Routers to the Cisco Redundant Power System If your router uses the Cisco Redundant Power System (RPS), see the Cisco RPS Hardware Installation Guide for instructions about the power connections.
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Table 3-3 WAN, LAN, and Voice Connections Port or Connection Port type, color Connection Cable Fast Ethernet RJ-45, yellow, Ethernet hub Straight-through Ethernet T1/E1 WAN RJ-48C/CA81A, blue T1 or E1 network RJ-48 T1/E1 Cisco serial 60-pin D-sub, blue CSU/DSU and serial network or equipment Cisco Smart Serial Cisco Smart CSU/DSU and serial network or compact connector, equipment blue For WIC-2T and WIC-2A/S only Cisc
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem • Install cable ties in accordance with site requirements. For cable pinouts, see the online document Cisco Modular Access Router Cable Specifications. Connecting to a Console Terminal or Modem Your router has asynchronous serial console and auxiliary ports. These ports provide administrative access to your router either locally (with a console terminal or PC) or remotely (with a modem).
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Connecting a Console Terminal to a Cisco 3725 Router 72071 Figure 3-24 NM-HDV AL LP MANUAL BEFORE INSTALLATI ON CD TD DSU 56K RD SEE MANU AL BEFO RE INSTA LLATION LP V0 EN AL CD E1 TD CTRLR RD SEE CD E2 LP CTRLR AL VWIC BANK 4 2MFT-E1 BANK 3 BANK 2 BANK 1 BANK 0 SEE MANU AL BEFO RE INSTA LLATION DSU 56K SEE MANU AL BEFO RE INSTA LLATION Console port connector (RJ-45) Laptop computer Connecting a Console
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Connecting to the Auxiliary Port To connect a modem to the auxiliary port on the router, perform the following steps: Step 1 Use the black RJ-45-to-DB-25 modem adapter cable to connect the router to a modem. (See Figure 3-26 and Figure 3-27.) For information about cable pinouts, see the publication Cisco Modular Access Router Cable Specifications on Cisco.com.
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Connecting a Modem to the Auxiliary Port on a Cisco 3745 Router SEE MANU AL BEFOR CD WIC 2T TD CONN RD SERIAL 0 SEE MANU AL BEFO RE INSTA LLATION LP SERIAL 1 CONN AL E INSTA LLATIO N NM-HDV AUX port connector (RJ-45) NM-HDV DSU 56K CONN SERIAL 1 SERIAL 0 SEE MANU AL BEFO RE INSTA LLATION BANK VWIC 4 BAN 2MFTE1 K 3 BAN K 2 BAN K 1 BAN K0 CONN WIC 2T AL LP CTRLR CD E2 CTRLR E1 SEE MANUA L BEFOR E INSTAL LATI
Chapter 3 Installing the Router Powering Up the Router Powering Up the Router Warning Caution The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. Statement 1019 To ensure adequate cooling, never operate the router unless the unit is completely closed.
Chapter 3 Installing the Router Powering Up the Router Cisco 3745 LED Indicators The following indicator LEDs on the front of the chassis provide power, activity, and status information: • SYS—System status: – Blinking green during bootup—System is booting – Continuous green—System booted and OK – Blinking green continuing after bootup—System is in ROM monitor mode – Amber—System malfunction • ACT—Activity: – Blinking or continuous green during system activity, such as interrupts and packet transfers
Chapter 3 Installing the Router Powering Up the Router The following indications appear: • Cisco 3725 router – The green power LED on the front of the chassis comes on. – The fan operates. • Cisco 3745 router – The green SYS PS1 LED on the front of the chassis comes on if power supply 1 is in use; the green SYS PS2 LED comes on if power supply 2 is in use. – The fan operates. Depending on your installation, Fast Ethernet (0/0, 0/1) and Network Module (Active, Ready) LEDs might also come on.
Chapter 3 Installing the Router Configuring the Router Note If the rommon 1> prompt appears, your system has booted in ROM monitor mode. For information on the ROM monitor, see the router rebooting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release. Configuring the Router You can configure your router by using one of the following tools: Note • Security Device Manager.
Chapter 3 Installing the Router Configuring the Router The setup command facility prompts you for basic information about your router and network, and it creates an initial configuration file.The prompts vary, depending on your router model, the installed interface modules, and the software image. The following example and the user entries (in bold) are shown as examples only. For a description of the interface numbering, see the “Interface Numbering” section on page 1-5.
Chapter 3 Installing the Router Configuring the Router Note The interface numbering that appears is dependent on the type of Cisco modular router platform and on the installed interface modules and cards.
Chapter 3 Installing the Router Configuring the Router Press RETURN to get started! Step 12 The user prompt appears: 3700> After you complete the initial configuration tasks, your Cisco router is ready to configure for specific functions. For configuration procedures, see the Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers or the Cisco IOS software configuration documentation. You can access these documents on Cisco.com.
Chapter 3 Installing the Router Configuring the Router Step 3 Press Return to bring up the Router> prompt. ... flashfs[4]: Initialization complete. Router> Step 4 Enter privileged EXEC mode. Router> enable Router# For configuration using the CLI, see the Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers or the Cisco IOS software configuration documentation. You can access these documents on Cisco.com.
Chapter 3 Installing the Router Configuring the Router Cisco 3700 Series Routers Hardware Installation Guide 3-34 OL-2180-08
A P P E N D I X A Troubleshooting Your Cisco 3700 series router goes through extensive testing and burn-in before leaving the factory. If you encounter problems, use the information in this appendix to help isolate problems or to eliminate the router as the source of the problem.
Appendix A Troubleshooting Solving Problems Solving Problems The key to solving problems is to isolate the problem to a specific subsystem by comparing what the router is doing to what it should be doing. The LEDs on the front and rear panel of the router enable you to determine router performance and operation.
Appendix A Troubleshooting Solving Problems • Router partially boots, but LEDs do not go on. – Check for a power supply failure by inspecting the system LED on the front panel of the router. If the system LED is on, the power supply is functional. – If the system LED is not on, see the “Obtaining Technical Assistance” section on page xvii for information about customer service. – Check for a power supply failure by inspecting the power supply LEDs on the front panel.
Appendix A Troubleshooting Reading Front-Panel LEDs • Router does not boot properly, or constantly or intermittently reboots. – Make sure that all modules are firmly seated in their slots. – Check the router chassis or software. See the “Obtaining Technical Assistance” section on page xvii for information about customer service. • Router boots, but the console screen is frozen. – Check the external console connection.
Appendix A Troubleshooting Reading Front-Panel LEDs Table A-1 Cisco 3725 Router Front-Panel Indicators LED Indicator State Description PWR Off Router is not receiving power. Solid green Router is receiving power. Off Router is not receiving power. Rapid blinking System is booting up or in ROM monitor mode. Blinking once per second Redundant power system has failed. Solid green System is operating normally. Off No packet transfers are occurring.
Appendix A Troubleshooting Reading Rear Panel LEDs Table A-2 Cisco 3745 Router Front-Panel Indicators LED Indicator State Description SYS PS1 and SYS PS2 Off Power supply not present, or failed. Solid green Power supply installed and operating normally. Amber Power supply installed and powered off, or fault condition detected. –48V PS1 and –48V PS2 Off –48-V power module not present, or failed. Solid green –48-V power module installed and operating normally.
Appendix A Troubleshooting Reading Rear Panel LEDs Table A-3 Cisco 3725 Router Rear-Panel Indicators (continued) LED Indicator State Description Fast Ethernet 0/0 100Mbps Off and Fast Ethernet 0/1 100Mbps Solid green Figure A-4 10-Mbps communication speed attained, or no link established. 100-Mbps communication speed attained.
Appendix A Troubleshooting Error Messages Table A-4 Cisco 3745 Router Rear-Panel Indicators (continued) LED Indicator State Description ETM Off Enhanced timing module (ETM) not present. Amber ETM present with failure. Solid green ETM present and enabled. NPA Not used Reserved for future development. AIM0 and AIM1 Off Advanced integration module (AIM) not present. Amber AIM present with failure. Solid green AIM present and enabled.
Appendix A Troubleshooting Error Messages Table A-5 System Error and Recovery Messages LED Type LED Color Message — — Error: %INITSYS-1-PS: Explanation: The router failed to establish the environmental monitor process. This error is probably due to insufficient memory. Recovery: Add memory to the router. System Amber Error: %SYS-1-OVERTEMP: System detected OVERTEMPERATURE condition.
Appendix A Troubleshooting Error Messages Table A-5 System Error and Recovery Messages (continued) LED Type LED Color Message PS1, PS2, LED on power supply rear panel Amber Error: %PS-3-DCOUTPUTVOLTFAIL: System detected Power System # DC FAIL condition. Explanation: The cable connected to the specified DC power supply (1 or 2) is loose, or the DC power supply has failed. Recovery: 1. Check the power supply LEDs to identify the faulty unit. 2.
Appendix A Troubleshooting Error Messages Table A-5 System Error and Recovery Messages (continued) LED Type LED Color Message System Amber Error: %PS-3-MULTFAIL: There is more than one failure with the Power System #; please PS1, PS2, LED on power supply rear panel Amber resolve problems immediately. Explanation: The specified power supply (1 or 2) has experienced multiple failures. This is a critical condition that must be resolved immediately. Recovery: 1.
Appendix A Troubleshooting Recovering a Lost Password Table A-5 System Error and Recovery Messages (continued) LED Type LED Color Message — — Error: %OIR-6-INSCARD: Card inserted in slot x, interfaces administratively shut down. Explanation: The OIR function detected the insertion of a network module processor in the specified chassis slot.
A P P E N D I X B Using the ROM Monitor This appendix describes the ROM monitor (also called the bootstrap program), the firmware that runs when your Cisco 3700 series router is powered up or reset. During normal operation, the ROM monitor helps to initialize the processor hardware and boot the operating system software. You can also use the ROM monitor to isolate or eliminate hardware problems and recover a corrupted Cisco IOS software image.
Appendix B Using the ROM Monitor ROM Monitor Commands The two methods of entering the ROM monitor mode are as follows. Enter ROM Monitor Mode by Using the reload Command Connect to the router from a console, and follow these steps: Step 1 Restart the router with the reload command. Router# reload Step 2 Press the Break key during the first 60 seconds of the system booting.
Appendix B Using the ROM Monitor ROM Monitor Syntax Conventions help history iomemdef meminfo repeat reset rommon-pref set stack sync sysret tftpdnld unalias unset xmodem rommon 2> Note monitor builtin command help monitor command history set IO mem to a default 25% main memory information repeat a monitor command system reset select ROMMON display the monitor variables produce a stack trace write monitor environment to NVRAM print out info from last system return tftp image download unset an alias unse
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions environment variable to point to another image. The first image in CompactFlash memory is invoked if the ROM monitor does not recognize a device ID specified in the boot command. The router cannot boot if there is no Cisco IOS software image in CompactFlash memory.
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions • boot slot1:3: filename—Boots from the specified Cisco IOS software image in the third partition in the CompactFlash memory card in slot 1. • boot filename tftpserver— Boots from the specified Cisco IOS software image on the specified TFTP server (after first booting from CompactFlash); for example: boot c3725-is-mz 172.15.19.
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions 128 MB 128 MB 128 MB rommon 2> 32 MB 64 MB 128 MB 160 MB 192 MB 256 MB Other Useful ROM Monitor Commands reset or i—Resets and initializes the router, similar to power up. Debugging Commands in the ROM Monitor Most debugging commands are functional only when Cisco IOS software has crashed or failed to initialize (boot). Debugging commands should normally be entered only under the direction of a Cisco engineer.
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions In either case, the new configuration register value is written into NVRAM, but is not effective until you reboot (using the ROM monitor reset command) or power cycle the router. Modifying the Configuration Register in Menu Mode Entering the confreg command without an argument displays the contents of the configuration register, and prompts you to alter the contents by describing the meaning of each bit.
Appendix B Using the ROM Monitor Recovering Cisco IOS Software Images Recovering Cisco IOS Software Images If both the boot and system images have been erased and only the ROM monitor is available, you can use the ROM monitor xmodem command to copy a Cisco IOS software image to CompactFlash memory from the console. The console can be connected directly to the router through the console port, or remotely through a modem connected to the auxiliary port.
Appendix B Using the ROM Monitor Recovering Cisco IOS Software Images Procedure for the xmodem Command To copy the Cisco IOS software image from a console to CompactFlash memory, perform the following steps: Step 1 Connect the console using the instructions in the “Connecting to a Console Terminal or Modem” section on page 3-22. Step 2 Power up the router. The power-on self-test diagnostics run, and the boot ROM searches for a valid boot image and Cisco IOS software image in CompactFlash memory.
Appendix B Using the ROM Monitor Recovering Cisco IOS Software Images Cisco 3700 Series Routers Hardware Installation Guide B-10 OL-2180-08
A P P E N D I X C Configuration Register This appendix describes the factory default settings of the configuration register, and procedures for changing those settings. This appendix includes the following sections: • Configuration Register Settings, page C-1 • Changing Configuration Register Settings, page C-2 • Configuring the Boot Field, page C-3 • Enabling Booting from CompactFlash Memory, page C-5 Configuration Register Settings The router has a 16-bit configuration register in NVRAM.
Appendix C Configuration Register Changing Configuration Register Settings Table C-1 Configuration Bit Meanings (continued) Bit Number Hexadecimal Meaning 10 0x0400 IP broadcast with all zeros. 5, 11, 12 0x0020, Console line speed. 0x0800, 0x1000 13 0x2000 Boots default ROM software if the network boot fails. 14 0x4000 IP broadcasts do not have net numbers. 15 0x8000 Enables diagnostic messages and ignores the contents of NVRAM.
Appendix C Configuration Register Configuring the Boot Field Step 5 After a few seconds, you see the user EXEC prompt ( Router>). Enter the enable command and your password to enter privileged EXEC mode: Router> enable Password: password Router# Step 6 At the privileged EXEC prompt ( Router#), enter the configure terminal command: Router# configure terminal Enter configuration commands, one per line.
Appendix C Configuration Register Configuring the Boot Field The boot field specifies a number in binary form. If you set the boot field value to 0, you must have console port access to boot the operating system manually. See the boot command in the “ROM Monitor Command Descriptions” section on page B-3.
Appendix C Configuration Register Enabling Booting from CompactFlash Memory Table C-4 System Console Terminal Data Rate Settings Data Rate Bit 5 Bit 12 Bit 11 115200 1 1 1 57600 1 1 0 38400 1 0 1 19200 1 0 0 9600 0 0 0 4800 0 0 1 2400 0 1 1 1200 0 1 0 Enabling Booting from CompactFlash Memory To enable booting from CompactFlash memory, set bits 3, 2, 1, and 0 to a value between 2 to 15.
Appendix C Configuration Register Enabling Booting from CompactFlash Memory Cisco 3700 Series Routers Hardware Installation Guide C-6 OL-2180-08
I N D EX brackets, rack-mounting Symbols 3-4 break (interrupt) command ? (help) command C-4 B-2 C Numerics cables, provided 2-6 –48 V PS1 LED in Cisco 3745 A-6 Caution symbol, meaning –48 V PS2 LED in Cisco 3745 A-6 chassis –48 V telephony power modules 1-9, 1-10 desktop installation dimensions grounding A views 3-11, 3-12 ACT LED 3-2 1-11 3-9, 3-10, 3-11 rack-mounting AC power connection 3-3 to 3-8 1-2, 1-3 Cisco IOS software Cisco 3725 A-5 locating documentation Cisco 3745
Index modifying from ROM monitor settings B-6 C-1 to C-5 confreg command 3-11, 3-12 asynchronous/synchronous serial auxiliary port CSU/DSU 2-10, 2-12 Cisco 3745 3-17 to 3-20 Cisco 3725 3-13 Cisco 3745 3-18 DC wiring routing Cisco 3725 3-24 console port 3-12 to 3-15 DC wiring requirements B-7 connections AC power Cisco 3725 3-15 debugging commands 2-8, 3-22 desktop installation 2-13 DCE 2-10 dev command DTE 2-10 dimensions, chassis Ethernet ISDN BRI LAN dir command 2-9 B-5
Index front panel LEDs cable specifications 3-26, A-4, A-5 G L ground connection LAN 2-13 Cisco 3725 3-9, 3-10 connections Cisco 3745 3-10, 3-11 interface numbering lug attachment 3-9, 3-11 3-20, 3-21 Cisco 3725 1-5 Cisco 3745 1-7 interface types H 2-9, 2-10 LEDs help command front panel B-5 high temperature, troubleshooting humidity, specifications rear panel A-3 1-11, 1-12 3-26, A-4, A-5 A-6 to A-8 lightning safety 2-2 lost password, recovering A-12 I M i command B-6
Index options signaling standards, serial 1-9 requirements site 2-3 specifications configuration 1-11 power supply LEDs 2-4 environment connections 2-11 log 3-11 to 3-20 2-4 2-6 requirements A-5, A-6 power-up procedure slot numbering 3-27 processor specifications 2-3 1-5 to 1-8 software image recovery procedure 1-4 B-8 specifications R rack-mounting the chassis racks, equipment 1-11 Cisco 3745 1-11 memory 3-3 to 3-8 system recovering Cisco IOS software images related do
Index front panel LEDs A-4, A-5 high temperature A-3 modules A-3 power system A-2 rear panel LEDs A-6 to A-8 V ventilation 2-4 voice connections 3-21 interface numbering Cisco 3725 1-6 Cisco 3745 1-8 W WAN connections 3-21 interface numbering Cisco 3725 1-5 Cisco 3745 1-7 Warning symbol, meaning ix wiring power supplies telephone 3-11 to 3-20 2-2 X xmodem command B-8 Cisco 3700 Series Routers Hardware Installation Guide OL-2180-08 IN-5
Index Cisco 3700 Series Routers Hardware Installation Guide IN-6 OL-2180-08