User's Manual

5. Troubleshooting

There is no EPS11 Client Utility on your PC

Please insert the Installation Disc of EPS11 and click the Setup button.

The Installation Wizard should automatically install the client utility and

place a shortcut on your desktop. Double -click this shortcut to begin

desktop image presentation.

Clients Cannot Find the EPS11

Please check if the wireless device in your PC or Notebook is active, pull

and plug your wireless device, and then run the EPS11 client utility to

search for the EPS11 again. If the EPS11 still cannot be found, please

configure your network based on the setting shown on the EPS11’ s

welcome screen. (Of course they must be in the same subnet and their IP

addresses must be different.) After reconfiguring your network, run the

EPS11 client utility again.

Desktop Image Not Displayed on Projector

Check if the VGA cable firmly connects EPS11 and the projector. If the

configuration status of the client’ s EPS11 connection software is lit green

but nothing is being displayed on the projector, try to verify if the projector

is still functioning. The situation may also happen when the wireless

connection quality becomes very poor. Try to reconnect the EPS11 in Ad-

Hoc mode (You may select the option in the first dialog of EPS11 client

utility) or change the position of the EPS11 to achieve a better wireless

network connection quality.

Image Displaying is too Slow

Try to reconnect the EPS11 in Ad-Hoc mode (You may select this option in

the first dialog of the EPS11 client utility) or change the position of the

EPS11 to achieve a better wireless connection quality. In addition, change

the display mode to High Speed (EPS11 client’ s software will downgrade

color automatically, and there is no need to adjust your monitor’ s

displaying mode) and it should greatly improve the displaying performance.