Specifications

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10. Frequently Asked Questions
Please check www.cirago.com/cmc2000 regularly to see if there are any new firmware updates
updates and also new additions to the FAQ. Anytime we have a bug fix or new features to add
to the media center, we will have a firmware upgrade for you. This allows you to get access to
all the latest features of the Cirago Multimedia Center.
T V S I G N A L
1. Sometimes when I turn on the media center, it does not go to the normal startup
screen or the screen gets cut off. All the cables are connected properly, so what
should I do?
This could be because of an incorrect TV system setting. Press the “TV System” button on
your remote control at an interval of 4-5 seconds. This will change the TV system and
resolution. There are few different settings, so repeat this a few times and it will fix the
problem. Alternatively, once you get to the startup screen, go to: Guide Menu > Setup >
Video > TV System and try out the different options to find one that works best for your TV
and viewing preference.
W I R E L E S S / W I R E D L A N WE
2. Why doesn’t my media center get an SSID name with a wireless dongle? The screen
always displays: “Can’t get any SSID!!”
When you insert a wireless adaptor to the media center, it can take the media center a minute
or two to recognize the new hardware and initialize it. While this is happening, the wireless
adaptor will not pick up any wireless signals in the area and your media center will give you the
“Can‟t get any SSID” error.
Also, if you are using a wireless adaptor other than the one Cirago sells, make sure that it has
a Realtek 8187 chipset.
3. I configured everything correctly, but still cannot get the media center to connect to
my wireless network. What should I do?
Make sure that your wireless access point is actually broadcasting a signal. DHCP should be
turned on. Also, check to make sure that there are no IP conflicts with other devices on your
network. To ensure that your wireless network is working, make sure that other devices can
connect to your wireless network. Try another wireless adaptor with your media center. If that
fails, connect to your network using an Ethernet cable to access files on your network. Give us
a call and we‟ll help get to the bottom of the problem!