User's Manual

Troubleshooting

SYMPTOM DESCRIPTION

Make sure the battery is loaded.

Charge the battery and check the charging status. If no charging information shown on

the display, reload the battery and check if the battery is properly installed then try

again.

Does not power up after

pressing POWER key.

Call for service if problem persists.

Check if the cable is plugged tightly Cannot transmit data or

programs via the terminal’s

communication port.

Check if host communication parameters (COM port, baud rate, data bits, parity, and

stop bit) match with the Terminal's.

Turn off the power then enter the system menu. From the system menu, select the Test

and then its sub-item KBD. Perform the key-in test.

Keypad does not work

properly

Call for service if problem persists.

Check if the barcodes used are enabled

Check if battery-low indicator is shown on the LCD display. If yes, charge the battery

Scanner does not scan

Call for service if problem persists.

Open the battery cap and re-load the battery.

Enter system menu. Check if the terminal can have a correct response by performing

tests.

Abnormal responses

Call for service if problem persists.