User's Manual
40  9500CE Terminal Reference Manual 
3.3 Firmware Update 
Firmware update should be performed with great caution because everything on the 
terminal will be erased. Backup user-installed applications and files to your computer first. 
The firmware update utility is available on the CD-ROM. To re-install or upgrade the 
operating system (image file) on your terminal, run the installer “AP.exe” from the 
CD-ROM. It will create a shortcut of the program “DLDR.exe” on the desktop of your 
computer. 
1. Install Microsoft ActiveSync on your computer. Refer to section 3.4 for initial 
ActiveSync operation. Then, disable the ActiveSync operation as shown below. 
2. Run the installer “AP.exe” from the CD-ROM. 
3. Perform a hardware reset on the 9500CE Terminal terminal. 
4. For the terminal to enter the “Download” mode, press [Space] + [8] + [Power] 
simultaneously in three seconds. 
5. Seat the terminal in the cradle. 
6. Run the Image Download program (DLDR.exe) on your computer. 










