User's Manual

40 CPT-9500 Reference Manual
3.1.4 Reset
Reset the 9500 terminal when it stops responding to input.
 Soft reset: Simply press the [Reset] button.
 Hard reset: Press the [Reset] button and the [Power] key at the same time.
Warning: Never perform a hard reset unless a soft reset cannot solve your problems.
Soft Reset
A soft reset, also known as a warm boot, will restart the terminal and keep all the
saved files. To perform a soft reset, use the stylus to press the [Reset] button.
During operation, the removal of battery pack will start a soft reset too.
Warning: Data loss may occur when files are not properly closed before a soft reset.
Hard Reset
A hard reset, also known as a cold boot, will restart the terminal too. However, it
performs a full restore of the terminal to its factory settings and initializes SDRAM.
To perform a hard reset, press the [Power] key and [Reset] button at the same time.
Data and program files stored in SDRAM will be erased after a hard reset. But you
can restore data that is previously synchronized with your computer by performing
an ActiveSync operation. Alternatively, you can restore data using the program
Backup Utility if a backup job is carried out periodically.
Warning: Only the files stored in the Flash File System are retained during a hard
reset.