User's Manual

106
8700 Series Mobile Computer Reference Manual
KEYPAD SEEMS NOT WORKING
 Perform the keyboard test. (See 3.3.4 Keyboard.)
 If the problem persists, reload the battery pack and perform the test again.
VIBRATOR SEEMS NOT WORKING
 Perform the vibrator test. (See 3.3.7 Vibrator.)
 If the problem persists, reload the battery pack and perform the test again.
MOBILE COMPUTER SEEMS NOT WORKING
 Upload all data to the host and perform the memory test. (See 3.3.5 Memory.)
 If the problem persists, reload the battery pack and perform the test again.
CANNOT SCAN BARCODES
LOW BATTERY CONDITION
 Check if the battery icon on the screen indicates a low battery status. If so, replace it
with a fresh battery.
 If the probl em persists, c heck if th e batt ery contacts ge t dirty or the battery pack
does not fit to the compartment.
BARCODE OR RFID READER PROBLEM
 Perform the reader test to see if the reader is working. (See 3.3.1 Reader or 3.3.9
RFID
.)
 If the problem persists, reload the battery pack and perform the test again.
CANNOT DECODE DATA AFTER SCANNING
UNREADABLE BARCODE
 Check if the barcode is defaced. A defaced barcode may not be readable.
UN-PROGRAMMED TO READ
 Check if the scanner is program med to read t he s ymbology (type s of barcode) that
you are trying to read.
 Try scanning a test barcode of the symbology you are trying to read.
DIRTY SCAN WINDOW
 Check if the scan window gets dirty. Wipe it with a clean and dry cloth, and try again.