User's Manual

10
5. Troubleshooting
a) Does not power up after pressing POWER key.
¾ Make sure the batteries are loaded and check if the batteries are properly installed with
battery cap firmly closed.
¾ If it doesn’t help, change the batteries and try again.
¾ Call for service if problem persists.
b) Cannot transmit data or programs via the terminal’s communication port.
¾ Check if the cable is plugged tightly, then,
¾ Check if host communication parameters (COM port, baud rate, data bits, parity, stop bit)
match with the Terminal's.
c) Keypad does not work properly,
¾ Turn off the power then press the 7, 9 and POWER keys simultaneously to enter the system
menu.
¾ From the system menu, select the Test and then its sub-item KBD.
¾ Perform the key-in test.
¾ If problem persists, call for service.
d) Scanner does not scan,
¾ Check if the barcode reader is enabled, or
¾ Check if battery-low indicator is shown on the LCD display. If yes, change the batteries.
¾ If problem persists, call for service.
e) Abnormal responses,
¾ Open the battery cap and reload the batteries.
¾ Enter system menu by pressing 7, 9 and POWER keys simultaneously.
¾ Check if the terminal can have a correct response by performing tests.
¾ If problem persists, call for service.