User's Manual

W1310R
User’s Manual
129
2.4 Send An Email Receipt to A Customer
If a valid email address is provided, W1310R will automatically send the customer an email receipt for each
successful transaction via Authorize.Net. To change the information on the receipt for customer, please log in
W1310R. User Authentication → Authentication Configuration → Click the server On-demand User →
On-demand User Server Configuration → Credit Card → Credit Card Configuration → Client's
Purchasing Record → Type in information in the text boxes: “E-mail Header and Description” → Confirm and
click Apply.
2.5 Send An Email Receipt for Each Transaction to The Merchant Owner
To configure the contact person who will receive a receipt for each transaction, please log in Authorize.Net. Click
Settings and Profile → Go to the “General” section → click Manage Contacts
→ click Add New Contact to
→ Enter necessary contact information on this page → Check the “Transaction Receipt” box → Click Submit.
3. Reporting
During normal operation, the following steps will be necessary to generate transaction reports.
3.1 Transaction Statistics by Credit Card Type during A Period
Please log in Authorize.Net. Click Reports → Check “Statistics by Settlement Date” radio button
→ Select “Transaction Type”, “Start Date”, and “End Date” as the criteria → Click Run Report
3.2 Transaction Statistics by Different Location
a. To deploy more than one W1310R, the way to distinguish transactions from different locations is to make the
invoice numbers different. To change the invoice setting, please log in W1310R. User Authentication →
Authentication Configuration → Click the server On-demand User → On-demand User Server Configuration
→ Credit Card → Credit Card Configuration → Go to “Client's Purchasing Record” section → Check the
“Reset” box → A location-specific ID (for example, Hotspot-A) can be used as the first part of “Invoice
Number” → Confirm and click Apply.
b. Please log in Authorize.Net → Click Search and Download → Specify the transaction period (or ALL Settled,
Unsettled) in “Settlement Date” section → Go to “Transaction” section → Enter the first part of invoice
number plus an asterisk character (for example, Hotspot-A*) in the “Invoice #” text box → Click Search → If
transaction records can be found, the number of accounts sold is the number of search results → Or, click
Download To File to download records and then use MS Excel to generate more detailed reports.
3.3 Search for The Transaction Details for A Specific Customer
Please log in Authorize.Net. Click Search and Download → Enter the information for a specific customer as
criteria → Click Search → Click the Trans ID number to view the transaction details.
For more information about Authorize.Net, please see www.authorize.net
.