User manual

136
Appendix
ActiveSync
Problem Solutions
ActiveSync operation
cannot be performed
or connected.
• Make sure you have correctly installed
the ActiveSync software found on the
Companion CD that came with your
device, and followed the instructions
accordingly. Restart your device or/and
PC and try again.
• DO NOT plug in the USB cable before
loading ActiveSync.
• Make sure the ActiveSync cable is
connected securely.
• On your PC, make sure the Connection
Settings are correctly selected in File
> Connection Settings of Microsoft
ActiveSync.
ActiveSync is
connected, but I
cannot transfer data.
Make sure your have established a
Partnership with the PC, and check
Tools > Options of Microsoft ActiveSync
on your PC, to see if the information
types you want have been selected for
synchronizing. For more information, see
ActiveSync Help.
Can I synchronize
my phone with a PC
using Bluetooth?
Yes, if the PC is Bluetooth enabled or has
a Bluetooth Dongle. To turn on Bluetooth
on your phone, click Start > Settings >
Connections > Bluetooth and select
Discoverable. Then start ActiveSync and
click Menu > Connect via Bluetooth.
Your phone will either display an existing
partnership or ask you to set up a new
partnership. Follow the instructions on
your phone to search for a new Bluetooth
enabled device (here, it is your PC) to set
up a partnership. Your phone will then try
to connect to that Bluetooth device.