User guide

11 POSTING DATA ON WEB SITE
Table of Contents
11 11-1 POSTING DATA ON WEB SITE..................................................................................
11.1 ...............................................................................................................11-1 Introduction
11.2 ....................................................................................................11-1 Technical Request
List of Figures
Figure 1 ..............................................11-2 CiDRA Web site Home Page – Technical Request
Figure 2 .........................................................................11-3 Technical Support Request Form
Figure 3 ..............................................11-4 Tracking Number and Data Upload Option Screen
Figure 4 ..................................................................11-4 File Browse and Data Upload Screen
Figure 5 .........................................................................................11-5 Data Uploaded Screen
11.1 Introduction
The CiDRA web site provides information about passive sonar meter
products and a link to allow uploading of data for review by Technical
Support Personnel.
The ‘Downloads‘ link contains product Installation and Startup
Manuals, Technical Bulletins, Data Sheets, etc.
The link entitled ‘Technical Request’ can be used to upload data for
analysis and to request technical assistance on installed products
from Technical Support Personnel.
Also, once a product is installed we recommend that a Snapshot be
taken and a copy of it sent to CiDRA for archiving. CiDRA will then
have a record of the system setup for reference should any issues
requiring technical support arise in the future.
11.2 Technical Request
The Technical Request section is accessed by opening the computer
Internet Browser and typing ‘www.cidra.com’ in the address line.
This will open CiDRA’s home page. On the Home Page, select
‘Technical Support’ as shown below.
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