User's Manual

E272 - 2.4GHz Cordless
TROUBLESHOOTING 29
■ NO DATA SENT
- Check your service. Call your local telephone
company to ensure that you have Caller ID or
Call Waiting ID service.
- Check the answering machine. Ensure that
your answering machine is set to answer after
two rings.
- Ensure you answer the call after two rings.
- Check Call Forwarding. Ensure that Call
Forwarding is turned off.
- Contact your local telephone company’s Service
Department if the problem continues for more
than 24 hours. Your your local telephone
company central office may be temporarily
experiencing an overload.
■ Voice Announce message not heard.
- Verify that the handset ring volume and base
ring volume are turned on. See “Adjusting the
Volume” on page 15.
- Verify that Voice Announce is turned on. See
“Voice Announce Setup” on page 14.
■ Charges for 3-Way Calling appear on phone bill
-Network Voicemail and 3-Way Calling are
required from your local telephone company in
order to use Voicemail Screening. Please
contact your local telephone company to
activate these services. If you have not
subscribed to
3-Way Calling and you turn
Voicemail Screening on, per use charges for 3-
Way Calling
will apply for each call screened.
■ Message Screening fails to connect caller to Voice
Message system
- There may not be enough pauses programmed
in. To add pauses, follow the procedure for
“Message Screening Test” on page 12.
- If you block incoming calls which have
unidentified Caller ID numbers, you will need to
program your phone to disable this feature on
Message Screening calls. To do this:
- Press the MENU / EXIT key.
- Press the  REVIEW  key and scroll
through the options until the arrow is
next to
MSG SCREENING and press
SELECT (or press 3). Scroll through
the options until the arrow is next to
5=SETUP (or press 5).