E272 2.
TABLE OF CONTENTS ■ INTRODUCTION iii E272 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii ■ SAFETY INSTRUCTIONS iv Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Wiring and Jack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temporary Tone Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locating a Lost Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E272 - 2.4GHz Cordless INTRODUCTION The E272 is a digital 2.4GHz cordless phone that incorporates your telephone company’s calling features, such as Caller ID, Voicemail and Call Waiting ID, to provide a powerful, full function cordless telephone. The E272 also has an exciting new feature - Voice Announce. The Voice Announce feature allows you to hear the caller’s number or a short message you previously recorded announcing the caller before you answer your phone. E272 F EATURES ■ ■ ■ ■ ■ ■ ■ ■ 2.
E272 - 2.4GHz Cordless SAFETY INSTRUCTIONS SAFETY SYMBOLS SAFETY INSTRUCTIONS WARNING: This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case. CAUTION: This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accompanying this product.
E272 - 2.4GHz Cordless ■ Never push objects of any kind into this telephone as ■ ■ ■ ■ ■ ■ they can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Take the phone to a qualified technician when it requires repair work or service. To reduce the risk of electrical shock, do not disassemble the telephone. Opening or removing covers can expose you to dangerous voltages or other risks.
E272 - 2.4GHz Cordless BATTERIES CAUTION To reduce the risk of fire, use only Cidco part number D-AA1000X3 3.6V, Nickel Cadmium (Ni-Cad) telephone battery pack rated at 3.6V 1000 mAh. For replacement battery pack, use only RadioShack® part number 23-962 , Nickel Cadmium (Ni-Cad) telephone battery pack rated at 3.6V 700 mAh. Radio Shack is a registered trade mark of Tandy Corporation.
E272 - 2.4GHz Cordless INSTALLING THE E272 C HECK THE C ONTENTS Check to see that the following items are enclosed: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Telephone Base and Handset Long Line Cord Short Line Cord for Wall Mounting Desktop/Wall Mount Wedge AC Adapter Battery Pack Spare Battery Pack (optional) Belt Clip User Manual Quick Start Card C HOOSE A LOCATION FOR THE B ASE U NIT The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television.
E272 - 2.4GHz Cordless INSTALL THE B ATTERIES Use this procedure to install or replace the batteries in the telephone. Be sure to follow the battery specifications and safety instructions. See “SAFETY INSTRUCTIONS” on page iv. CAUTION To reduce the risk of fire, use only Cidco part number D-AA1000X3 3.6V, Nickel Cadmium (Ni-Cad) telephone battery pack rated at 3.6V 1000 mAh. For replacement battery pack, use only RadioShack® part number 23-962 , Nickel Cadmium (Ni-Cad) telephone battery pack rated at 3.
E272 - 2.4GHz Cordless SPARE B ATTERY (O PTIONAL) D ESKTOP / WALL M OUNT WEDGE When the spare battery is fully charged for 24 hours in the base, it provides operational backup during a power failure (the handset will continue to operate). a. Place the spare battery pack in the charger by pressing the battery door release and removing the cover. b. Align the battery pack “+” and “-” signs with the “+” and “-” in the battery compartment and press into place. c.
E272 - 2.4GHz Cordless A TTACHING THE M OUNTING W EDGE d. Use the gap on the underside of the base to gather any excess cord. Install the wedge by aligning it over the holes and pressing in the opposite direction of arrow until it snaps in place. e. Hang the base over the installation hooks (wall plate not supplied). INSTALL THE TELEPHONE LINE C ORD DESKTOP OR T ABLETOP a. Plug the long line cord into the phone jack marked TEL LINE. b. Plug the other end of the line cord into the wall jack.
E272 - 2.4GHz Cordless FEATURES AND CONTROLS Menu/Exit Key Voicemail Light Headset Jack Delete Key Function Keys Review Keys Mute Key Volume Control Keys Review Key ( DIR Key) ( CALLS Key) Redial Key 2.
E272 - 2.4GHz Cordless Keys ■ Volume Control Keys (side of the handset and top of base) adjust the loudness of the handset, handset ringer and base ringer. They also adjust the volume of the speakerphones in the handset and base. ■ Talk / End Key (handset) and Speaker Key (handset) are used to access the telephone line and will dial the number displayed on the screen. The Speaker Key also turns the handset speakerphone on or off.
E272 - 2.4GHz Cordless H ANDSET M ODES C ALLER ID MODE Depending on the handset’s mode, the functions of the 3 keys below the display vary. 2.4 GHz D IDLE M ODE S S CALL # 5 2.4 GHz Review Key D ( CALLS Key) S 5:05 AM S MAY 5 SMITH JOHN 1-408-555-1234 SAVE 7-10-11 DELETE 3 NEW CALLS DI R REDIAL/P VOICEMAIL TALK END DI R TALK END REVIEW CALLS MENU EXIT ■ Redial / P Key recalls and dials the last phone number dialed.
E272 - 2.4GHz Cordless TALK / O FF H OOK MODE DIRECTORY MODE 2.4 GHz 2.4 GHz D D S S 15:05 Call Timer Review Key ( DIR Key) REDIAL/P HOLD END REVIEW CALLS DI R MENU EXIT ■ Redial / P Key recalls and dials the last phone number dialed. ■ HOLD KEY places the existing call on hold.
E272 - 2.4GHz Cordless M ENU MODE P ERSONALIZING 2.4 GHz D S S - MENU 1=NETWORK SERVS 2=INTERCOM 3=MSG SCREENING Menu/Exit Key YOUR PHONE You can personalize your phone by pressing the MENU / EXIT key. - MENU - is displayed on the screen. Using the REVIEW key, scroll through the options. Enter the menu number to select the desired option or press SELECT when the arrow (cursor) is next to the desired option. The specific number for each option is listed in the following table.
E272 - 2.4GHz Cordless NETWORK S ERVICES The Network Services option provides easy access to the network services you subscribe to through your local telephone company. To activate a specific Network Service, press MENU / EXIT. The arrow is next to NETWORK SERVS. Press SELECT (or press 1). Scroll through the available options and press TALK / END to activate the displayed Network Service. For a list of the features that are programmed into your phone, please refer to your Quick Start insert.
E272 - 2.4GHz Cordless To setup Message Screening, press MENU / EXIT. Using the REVIEW key, scroll through the options until the arrow is next to MSG SCREENING and press SELECT (or press 3). Scroll through the options until the arrow is next to 5=SETUP (or press 5). The screen prompts: -SCREEN SETUPYOUR PHONE NUMBR Enter your home phone number as directed and then press SAVE.
E272 - 2.4GHz Cordless Message Screening Test Some voicemail systems operate differently and require a pause to be entered after your telephone number. A test call is recommended to ensure a proper connection. If the test call does not connect, a pause is required. Complete the following steps to enter a pause. Enter the setup mode by pressing the MENU / EXIT key. Using the REVIEW key, scroll through the options until the arrow is next to MSG SCREENING and press SELECT (or press 3).
E272 - 2.4GHz Cordless Voicemail systems operate differently and some require additional pauses to be entered. After setting up the Voicemail access number, the screen prompts: -VMAIL SETUPDIAL PASSWORD XX SECONDS LATER 1=MORE 2=LESS Pressing 1 adds 3 seconds of pause. Pressing 2 reduces the pause by 3 seconds. After the appropriate pause has been added/removed, press SAVE. Three to six seconds of pause is suggested and the default is 6 seconds.
E272 - 2.4GHz Cordless NEED TO KNOW When the Show Options is set to “Yes”, CWID options is on. When it is set to “No”, CWID options is off. To turn Call Waiting ID options on/off, press MENU / EXIT. Using the REVIEW key, scroll through the options until the arrow is next to CWID OPTIONS and press SELECT (or press 8). -CALL WAITINGSHOW OPTIONS 1=YES 2=NO CURRENTLY NO Press the number for the desired option or press MENU / EXIT to leave as is.
E272 - 2.4GHz Cordless USING THE E272 ANSWERING C ALLS You can answer a call three ways: ■ Press TALK / END (handset). ■ Press SPEAKER (handset or base). ■ Press FLASH (handset or base) to answer Call ADJUSTING THE VOLUME H ANDSET a. Press TALK / END. b. Press the or VOLUME key on the side of the handset while the phone is in use to decrease or increase the volume. There are four volume levels. Waiting calls. DIALING a. Press TALK / END (handset) or SPEAKER (handset or base). b.
E272 - 2.4GHz Cordless B ASE R INGER a. Press the or VOLUME key on the base while the phone is not in use. b. The base will ring. Press the or VOLUME key to decrease or increase the ringer volume until the desired ring level is obtained. There are nine different levels of ring (including off). NEED TO KNOW If the base ringer is set to “off”, voice announcements will not be heard. SPEAKER a. Press the base SPEAKER key. b.
E272 - 2.4GHz Cordless USING H OLD U SING NETWORK S ERVICES You can place a call on hold by pressing the HOLD key (handset or base). The talk /end and speaker (base) lights flash slowly while calls are on hold. CALL HOLDING is displayed on the base and handset. There are three ways to take a call off hold: ■ Press TALK / END or SPEAKER (handset or base) to resume the call. ■ Pick up the call on another extension. ■ The caller hangs up.
E272 - 2.4GHz Cordless IDLE M ODE To activate, press MENU / EXIT and select 2 for INTERCOM. INTERCOM ACTIVE is displayed on the handset and base. The base beeps twice to indicate intercom is active. To deactivate, press TALK / END (handset) or SPEAKER (base). ON A CALL When you are on the handset and want to transfer the call to the base, press MENU / EXIT and select 2 for INTERCOM. This activates the intercom feature and places the caller on hold. The Talk and Speaker lights are lit.
E272 - 2.4GHz Cordless USING TRANSFER TO VOICEMAIL Transfer to Voicemail allows you to transfer the person you are talking to directly to your voicemail system. When you want to transfer the person you are talking to: U SING C ALL WAITING ID (CWID) OPTIONS When a new call comes in while you are talking, you will hear a tone. The new caller’s name and phone number, if available, will be displayed. You can either alternate between calls or disposition the call. Feature may not be available in all areas.
E272 - 2.4GHz Cordless DISPOSITIONING C ALLS You can disposition a Call Waiting call if you subscribe to Call Waiting ID options and Show Options is set to On. When you hear the Call Waiting tone, do one of the following. ■ Press one of the 5 digits listed below to go directly to the corresponding option. OR ■ Follow the on screen prompts, when displayed, to finish dispositioning the call. NEED TO KNOW You must disposition the call within 25 seconds of the Call Waiting tone.
E272 - 2.4GHz Cordless DIALING FROM A C ALLER ID R ECORD a. Press the CALLS ( ) key or either the or REVIEW key on the base. b. Use the REVIEW key to find the call record desired. c. One Time Dialing (OTD) using the 7•10•11 key (handset) or FLASH key (base) allows you to select the correct format for dialing that number from your area. Press the 7•10•11 key or FLASH key until the correct format is displayed. 7 digits 555-1234 10 digits 408-555-1234 11 digits 1-408-555-1234 b. c.
E272 - 2.4GHz Cordless CREATING A DIRECTORY R ECORD NEED TO KNOW Entering Text Options: The numeric keys on the handset can also be used to enter alphanumeric text. Each number is assigned a set of letters. Press the corresponding number until the desired letter is displayed. For example, to enter JOHN: press 5 once; press 6 three times; press 4 two times and press 6 two times. If the next desired letter is on the same key as the current letter, press the REVIEW key to move to the next position.
E272 - 2.4GHz Cordless h. Hold the handset in the normal “talk” position. You have 2 seconds to record the message you will hear when the caller is announced. At the end of the 2 seconds, the recorded name message is automatically saved and played back. The following additional options are available 1=PLAY RECORDING 2=RECORD AGAIN 3=ERASE&EXIT 4=EXIT i. Press 4 to exit and leave as is.The Directory record indicates a voice message is recorded with the individual record. OR a.
E272 - 2.4GHz Cordless before saving the number to the Directory. NEED TO KNOW NEED TO KNOW If there is no voice announce message previously saved, see “Creating a Directory Record” on page 22. b. BEGIN RECORDING AFTER THE TONE c. Hold the handset in the normal “talk” position. You have 2 seconds to record the message you will hear when the caller is announced. At the end of the 2 seconds, the recorded name message is automatically saved and played back.
E272 - 2.4GHz Cordless R EVIEWING R ECORDS IN THE DIRECTORY DELETING AN INDIVIDUAL R ECORD a. Press the DIR ( ) key. a. Press DIR ( ). b. Use the REVIEW key to find the directory record desired. Press MENU / EXIT to return to the idle mode OR press the DIR ( ) key. Press a number key associated with the letter of the directory record. For example, if you want to find the directory record for Red Riding Hood, press 7 until the first record starting with the letter “R” is displayed. b.
E272 - 2.4GHz Cordless R EADING D ISPLAY M ESSAGES The E272 indicates status by displaying the following messages: ■ END OF LIST You have reached the end of the directory or call records. Press either REVIEW or to see other records. ■ INCOMPLETE DATA The Caller ID information sent from the telephone company is incomplete for this caller. There is no problem with the phone. ■ LONG DISTANCE The incoming call is long distance. ■ MESSAGE WAITING You have a message in your voice mailbox.
E272 - 2.4GHz Cordless TROUBLESHOOTING PROBLEM / SOLUTION ■ Handset or Base Lockup (Handset or Base does not respond to any key press; display on LCD will not change; no dial tone present) - Reset the phone by removing the batteries from the handset and base. Unplug the power adapter. After 30 seconds, first plug the power adapter back in and then reinstall the batteries in the handset and base. ■ Blank or faint screen - Place the handset in the cradle for several seconds.
E272 - 2.4GHz Cordless ■ Handset lights do not work ■ No dial tone - Press the TALK / END key to test. The talk light should come on. - Recharge or replace the battery. See “Install the Batteries” on page 2 for more details. ■ INCOMPLETE DATA - Call information was distorted before reaching the unit. Normal static on the telephone line can cause an INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line.
E272 - 2.4GHz Cordless ■ NO DATA SENT - Check your service. Call your local telephone company to ensure that you have Caller ID or Call Waiting ID service. - Check the answering machine. Ensure that your answering machine is set to answer after two rings. - Ensure you answer the call after two rings. - Check Call Forwarding. Ensure that Call Forwarding is turned off. - Contact your local telephone company’s Service Department if the problem continues for more than 24 hours.
E272 - 2.4GHz Cordless - You will see your telephone number on the screen. Delete your old telephone number by pressing the DELETE key until no numbers are left on the screen. - Press *82, press REDIAL / P to enter a pause, and then reenter your telephone number. - If you have determined that you need to add a pause after your telephone number, press the REDIAL / P key (located on the bottom of the handset) once for each 3 second pause needed.
E272 - 2.4GHz Cordless FCC AND WARRANTY FCC REQUIREMENTS FCC PART 15 INFORMATION This equipment complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
E272 - 2.4GHz Cordless The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
E272 - 2.4GHz Cordless WARRANTY If your telephone is defective in material or workmanship and you return it within one year from the date of purchase, we will repair it, or, at our option, we will replace it. If we repair it, we might use reconditioned replacement parts or materials. If we choose to replace it, we might substitute an identical reconditioned unit.
