D271.book Page 1 Tuesday, July 24, 2001 11:05 AM ' 2.
D271.book Page 2 Tuesday, July 24, 2001 11:05 AM Copyright © 2001 CIDCO Communications, LLC. All Rights Reserved. Part No. 105510-01 Rev. A No part of this publication may be reproduced, copied, transcribed, stored in a retrieval system, or translated into any language in any form, by any means without the prior written permission of CIDCO Communications, LLC.
D271.
D271.book Page 1 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless WARRANTY & SAFETY INSTRUCTIONS CAUTION CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: ■ Read and understand all instructions. all warnings and instructions marked on the unit and in the User Manual(s). ■ Use only the battery type recommended in this manual. ■ Unplug this telephone from the wall outlet before cleaning.
D271.book Page 2 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless ■ Avoid using the telephone during an electrical storm. There can be a slight risk of electrical shock from lightning. ■ Do not use the telephone to report a gas leak if the leak is in the vicinity of the phone ■ Do not disassemble the unit. Opening or removing covers can expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electrical shock during subsequent use.
D271.book Page 3 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless NEED TO KNOW Important: Although cordless phones generally require AC power to operate,your D271 phone can provide operational backup in the case of the power failure IF the spare battery is charged in the base. CAUTION CAUTION: Changes or modification to this device not expressly approved by CIDCO Communications could void the user’s authority to operate this equipment.
D271.book Page 4 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless temperature area. Batteries stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery packs should be stabilized at room temperature before using. ■ Your battery pack is rechargeable and can be recycled once it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system.
D271.book Page 5 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver. ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ■ Consult the dealer or an experienced radio/TV technician for help.
D271.book Page 6 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of your equipment. If they do, you will receive advanced notice in order for you to make necessary changes to maintain uninterrupted service. This equipment may not be used on coin service provided by the telephone company.
D271.book Page 7 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless equipment, or with your specific customer premises equipment. Shipping costs to and from authorized service centers are not covered. We are not responsible for implied warranties, including those of fitness for a particular purpose and merchantability after the initial one year period.
D271.book Page 8 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless INTRODUCTION The D271 is a 2.4GHz cordless phone that incorporates your telephone company’s calling features, such as Caller ID, Voice Mail and Call Waiting ID, to provide a powerful full function Caller ID cordless telephone.
D271.book Page 9 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless INSTALLING THE D271 CHECKING THE CONTENTS Check to see that the following items are enclosed: ■ Telephone Base and Handset Line Cord ■ Short Line Cord for Wall Mount ■ Line cord for Wall Mounted Charger ■ Wall Mounted Charger ■ AC Adapter ■ Belt Clip ■ User Manual ■ Long INSTALL THE BATTERY Use this procedure to install or replace the battery. Be sure to follow the battery specifications and safety instructions.
D271.book Page 10 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless CHOOSE A LOCATION FOR THE B ASE UNIT The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or direct sunlight. PLUG IN THE ADAPTER a. Plug the adapter tip into the round jack on the base and the other end into an electrical outlet.
D271.book Page 11 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless ATTACH THE B ELT CLIP for your phone. You can use the belt clip to hang the handset from your belt. Spare Battery Charger a. Place the belt clip on the back of the handset. a. Align the tabs on the belt clip with the slots on the handset. a. Press the belt clip to the handset to snap the tabs into the slots. Make sure both tabs are securely snapped into the handset slots.
D271.book Page 12 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless ATTACH HEADSET (OPTIONAL) A headset with a standard 2.5 mm plug may be used with your new D271. Plug the headset into the HEADSET jack on the side of the handset. b. Press VOLUME or to adjust the speakerphone volume.
D271.book Page 13 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless FEATURES AND CONTROLS HANDSET FUNCTIONS Light indicates your phone is off hook or in use. The light remains solid when the handset is in use. This light will flash when using the speakerphone or the handset is on hold. ■ Voice Mail Light flashes if you have messages in your mailbox. ■ Talk Key is used to access the telephone line. ■ Calls Key provides one touch access to your Caller ID Records.
D271.book Page 14 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless ■ Hold Key places the existing call on hold. IDLE MODE Depending on the handset’s mode, Caller ID, Directory or idle, the display varies. The functions of the 3 buttons below the display vary with the mode. 2:40 7/12 3 NEW CALLS CALLER ID MODE REDIAL/P VOICEMAIL Key recalls and dials the last phone number dialed. ■ Voicemail Key allows you to access your voice mail box.
D271.book Page 15 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless BASE FUNCTIONS SPARE CHARGE HANDSET CHARGE LINE IN USE PAGE/FIND 7/12 2:40 CALLS GHI 1-408-555-1234 SMITH JOHN SELECT DELETE CALLS 7-10-11 VOLUME 1 ABC 2 DEF 3 4 JKL 5 MNO 6 7 TUV 8 WXYZ * OPER PQRS DIR FLASH REDIAL/P 0 MUTE # HOLD EXIT REVIEW VOICE MAIL MENU PLAY TALK SPEAKERPHONE 15 9 SAVE EDIT FEATURES AND CONTROLS Lights ■ Voice Mail flashes if you have messages in your mailbox.
D271.book Page 16 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless microphone. Key places the existing call on hold. ■ Speakerphone/Talk Key allows you to turn on or off the speakerphone and also dials the number on the display. ■ Hold 7/12 2:40 CALLS 1-408-555-1234 SMITH JOHN SELECT DELETE CALLS 7-10-11 SAVE EDIT DIR EXIT REVIEW VOICE MAIL ■ Select MENU PLAY Key allows you to select the displayed option when in the Menu. Key is used to erase digits on the display.
D271.book Page 17 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless Key is used to play the messages in your voice mail box once you have entered Voice Mail. ■ Play WALL MOUNT HANDSET HOLDER In addition to the the charging unit in the base, a wall mounted charger is included with your phone for use when the base is mounted to the wall. It must be placed with 18 inches of the base in order to connect the wires.
D271.book Page 18 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless NETWORK SERVICES ■2 The Network Services option allows you easy access to the network services you subscribe to through your telephone company. Scroll through the options available and press TALK to dial the speed dial (?) number or activate the displayed function. ■3 MESSAGE S CREENING The Message Screening option is used to setup Message Screening.
D271.book Page 19 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless b. Using Caller ID Paging Once the pager number has been entered, you can turn the service on and off. Press the MENU key and then press 3 for Caller ID Paging. If the pager number has previously been entered, CURRENTLY ON(OFF) appears in the screen. Select one of the following by pressing the indicated number.
D271.book Page 20 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless Voice Mail access number and password, the screen prompts IS PASSWORD BEING DIALED TOO SOON? The choices are: ■1 = YES ■ 2 = NO/NOT SURE Pressing 1 allows pauses to be added. Press REDIAL/P to add a pause. When enough pauses have been added, press SAVE. SETUP COMPLETE is displayed. Two to three pauses are suggested.
D271.book Page 21 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless USING THE D271 ANSWERING CALLS You can answer a call three ways: a. Press any key on the handset or press SPEAKERPHONE on the base. b. Press FLASH to answer Call Waiting calls. c. Set the telephone to Answer on Pickup. The telephone is automatically answered when the handset is lifted from the cradle.See “Selecting an Answering Method” on page 20.
D271.book Page 22 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless If your Pager Number Changes voice mailbox. ■ The NEW CALLS display will not be seen. Network Voice Mail and 3-Way Calling are required from your local telephone company in order to use Voice Mail Screening. Please contact your local telephone company to activate these services. If you have not subscribed to 3-Way Calling and you turn Voice Mail Screening on, per use charges for 3-Way Calling will apply for each call screened.
D271.book Page 23 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless telephone company. Some of the Network Services, such as Voice Mail and Caller ID paging require additional setup. See Network Services. ■ Last Records Number Redial Using the 7•10•11 DIAL Key a. Use the keypad to enter a telephone number. b. Check the number on the display. If the number is wrong, press DELETE to delete the entry digit-by-digit. There is a key on both the handset and base labeled 7•10•11.
D271.book Page 24 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless c. Use the 7•10•11 key to choose the right format to dial the number from your phone (see above). d. Press TALK or SPEAKERPHONE to place the call. Dialing from Directory Records a. Press the DIR key. b. Use the REVIEW keys to find the directory record desired. See Creating your Directory List, on page 27. Also, see Looking Up Records Alphabetically, on page 27. c. b. Adjusting the Handset Ringer Volume a.
D271.book Page 25 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless USING THE SPEAKERPHONE Press SPEAKERPHONE to turn the speakerphone on or off. Be careful switching from handset to speakerphone mode. If you press SPEAKERPHONE while talking on the handset, you may hear feedback. You can stop the feedback by pressing TALK on the handset again. USING THE INTERCOM You can use the D271 as an intercom. To activate, press MENU and select 4 = INTERCOM. To deactivate, press TALK or SPEAKERPHONE.
D271.book Page 26 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless the base. The handset beeps for 15 seconds, or until you either ■ Press the PAGE/FIND key again. If the handset does not beep, it is either turned off, out of range, or the battery needs recharging. when mute is on. LOW BATTERY When the handset battery charge becomes low you will hear an audible tone and will see the display message RECHARGE BATTERY.
D271.book Page 27 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless with the letter “R” is displayed. USING THE DIRECTORY LOOKING UP RECORDS IN THE a. Press the DIR key on the handset or base. b. Use the REVIEW keys to find the directory record desired. c. When the end of the Directory list is reached, TO ADD A NEW ENTRY PRESS EDIT is displayed. See Creating your Directory List below. Looking Up Records Alphabetically b. Press the DIR key on the handset or base.
D271.book Page 28 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless must be in Directory mode. For details see See “Creating or Editing” on page 28. Creating or Editing You can enter up to 16 characters in the name field and 32 characters in the number field. a. Press the DIR key. edit a record press the REVIEW keys until the desired record is displayed. ■ To create a new record press the REVIEW key until TO ADD A NEW ENTRY PRESS EDIT is displayed. ■ To b. Press the EDIT key.
D271.book Page 29 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless ■ Pressing FLASH to add a flash in the number field. ■ Pressing REDIAL/P adds a three second delay (pause). NEED TO KNOW The phone dials the number exactly as it is stored in the directory. DELETING DIRECTORY RECORDS Deleting an Individual Directory Record a. Press DIR. b. Use the REVIEW keys or look up alphabetically (see Looking Up Records Alphabetically, on page 27) to locate the record you want to delete. c.
D271.book Page 30 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless REVIEWING AND DELETING CALL RECORDS REVIEWING CALL RECORDS a. Press the CALLS key. b. Press the REVIEW key to display the first (oldest) call record; or press the REVIEW key to display to most recent call record. c. Use the REVIEW keys to move through the call log. d. Press EXIT to return to the idle mode. b. Press and hold DELETE. YES NO appears. ■ Press 1 for ■ Press 2 for DEL ALL? YES. NO.
D271.book Page 31 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless READING DISPLAY MESSAGES The D271 informs you of status by displaying the following messages: ■ END OF LIST DATA The Caller ID information sent from the telephone company is incomplete for this caller. There is no problem with the phone. ■ INTERCOM ACTIVE The intercom between the base and handset is active. ■ LONG DISTANCE The message sent is a long distance call. ■ MESSAGE WAITING You have a message in your voice mailbox.
D271.book Page 32 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless The handset battery is getting low. Place the handset in the base in order to recharge. ■ UNAVAILABLE Caller ID information is not available from the caller’s area. ■ NO PHONE NUMBER SHOWS The person is calling from an area that provides number-only Caller ID service, or you could be in a service area which only shows the number.
D271.book Page 33 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless TROUBLESHOOTING PROBLEM/SOLUTION ■ Blank or faint screen - Turn the handset on and place it in the cradle for several seconds. Ensure the handset is making contact in the cradle. - Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. - Recharge or replace the battery.
D271.book Page 34 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless Waiting every time a Caller ID number is forwarded to your pager. ■ Charges for 3-Way Calling appear on phone bill - Network Voice Mail and 3-Way Calling are required from your local telephone company in order to use Voice Mail Screening. Please contact your local telephone company to activate these services.
D271.book Page 35 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless light should come on. - Recharge or replace the battery. See “Install the Battery” on page 9 for more details. ■ INCOMPLETE DATA - Call information was distorted before reaching the unit. Normal static on the telephone line can cause an INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line.
D271.book Page 36 Tuesday, July 24, 2001 11:05 AM D271 - 2.4GHz Cordless - Place the telephone in the cradle for several seconds. Ensure the handset is making contact in the cradle. - Recharge or replace the battery. See “Install the Battery” on page 9 for more details. - Contact your local telephone company’s Service Department if the problem continues for more than 24 hours. Your your local telephone company central office may be temporarily experiencing an overload.
D271.book Page 37 Tuesday, July 24, 2001 11:05 AM Part No. 105510-01 Rev.