User's Manual

31
No dial tone Verify that the line cord is connected and secure.
Check that the handset is fully charged.
Move the handset closer to the base. See Going Out of
Range on page 18.
Phone doesn’t
ring
Verify that the LINE CORD is plugged in correctly.
Verify the handset ringer on/off switch, located on the
underside of the handset, is set on. If the phone still
does not ring, you might have too many communication
devices hooked to a single line. A communication device
can be a phone, modem, or facsimile (FAX) machine. Con-
tact your Southwestern Bell business office for help calcu-
lating the limit for your residence or business.
Move the handset closer to the base. See Going Out of
Range on page 18.
PAGE/FIND key
does not page the
handset
The handset is not communicating with the base. The
handset is either turned off, out of range, or the battery
needs recharging.
Handset does not
work
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a working
outlet. Also check that the wall plug is not controlled by a
wall switch.
Verify that the handset is turned on.
Place the in the cradle for several seconds. Ensure the
handset is making contact in the cradle.
Recharge or replace the battery. See Insert the Battery
into the Handset on page 6 for more details.
CallNotes light is
on, when there are
no messages in
the mailbox
Turn the light off manually. Enter programming mode
and turn off CallNotes as described in Turn Voice Mail On or
Off on page 9. Then turn the function back on using the
same method.
CallNotes key dials
my passcode
before the system
is ready for it.
Add more pauses to the dialing number. See Enter Your
CallNotes Access Number on page 10.
Feature keys do
not work.
Check your service. Call Southwestern Bell to ensure that
you have the appropriate service turned on.
Check that the key hasn’t been reprogrammed as a
speed dialing key. If the key has been accidentally repro-
grammed, and you would like to reset this key and all the
other EasyOptions keys and CallNotes navigation keys to
the original settings, enter the programming mode and
restore key to the default setting, as described in Set
Advanced Functions on page 11.
SYMPTOM CORRECTIVE ACTION
CL940SwbRevAFinal.book Page 31 Thursday, August 19, 1999 5:45 PM