Instructions / Assembly
Page 19
Chronomite Laboratories, Inc. • www.chronomite.com
How the owner can secure service assistance or make a warranty claim
1. Owner should contact the dealer who sold the water heater covered by this warranty.
2. Owner should submit the warranty claim directly to Chronomite at the address listed below, and
they will arrange for the handling of the claim.
3. Whenever a warranty service request is made, be sure to include Proof of Purchase, the water
heater model number and the date of manufacture, date of installation, Dealer’s name and
the watts and voltage.
4. When returning the water heater or component part(s), they must be individually tagged and
identied with the Returned Goods Authorization # issued by Chronomite and shipped prepaid
to Chronomite at the address below.