User manual

Section 5: Troubleshooting
TVC-500 Operation Manual 5-11
020-100539-01 Rev. 1 (08-2010)
926 Fatal error on
IOH Vtd
Fatal error detected in
the Intel Virtualization
Technology.
Potential system board problem; contact Christie.
927 Fatal error on
DIMM in slot
CPU X DIMM Y
Fatal multibit ECC error
detected on the DIMM in
the slot labeled CPU x
DIMM y (where x is 0 or
1 and y is 1-6), as labeled
on the system board.
Replace the DIMM in the identified slot.
928 Fatal machine
check detected on
CPU X
Contact Christie.
1720 SMART Hard
Drive Detect
Imminent Failure
Hard drive is about to
fail. (Some hard drives
have a firmware patch
that fixes erroneous error
messages.)
1.Determine if the hard drive is giving a correct error
message.
2. Run the Drive Protection System test (if applicable).
3. Apply firmware patch (if applicable).See http://
www.hp.com/support.
4. Back up contents and replace the hard drive.
1783 Fixed Disk 0/1
locked
Hard disk drive failure. Diagnose the hard drive, and replace it if necessary.
1796 SATA Cabling
Error
Missing or improperly
attached cable.
Verify that a cable is attached. Reattach the cable.
1797 SATA Drivelock
is not supported
in RAID mode
SATA Drivelock is not
supported in RAID mode.
Disable RAID mode, or disable SATA drivelock.
1801 Microcode
Update Error
Unsupported processor
(C0 Stepping or greater
only).
The microcode update failed. Check the processor stepping
to ensure it is a supported stepping. If it is contact Christie
1802 Processor Not
Supported
The system board does
not support the processor.
Replace the processor with a compatible one.
1803 Processor feature
set is insufficient
for current system
settings
Processor feature set is
insufficient for current
system settings. The
BIOS settings do not
match the support pro-
vided by the processor
Change the BIOS settings or upgrade the processors.
1804 A processor fea-
ture and the mem-
ory configuration
are incompatible
A processor feature is
incompatible with the
memory configuration.
Restore the previous memory configuration.
Table 5.3 Post Error Messages
Screen Messages Probable Cause Recommended Action