User manual

5-10 TVC-500 Operation Manual
020-100539-01 Rev. 1 (08-2010)
Section 5: Troubleshooting
610 External Storage
Device Failure
External storage device is
not detected, is improp-
erly connected, or is
defective.
1.Verify that the external device is present and connected properly.
2. Replace the external device.
611 Primary Floppy
Port Address
Assignment Con-
flict
The flexible disk drive is
configured at a previously
assigned address.
Select a new address for the flexible disk drive.
912 Computer Cover
Has Been
Removed Since
Last System Start
Up
N/A No action required.
913 Front 1394 Not
Connected
Front 1394 device cable
is disconnected from the
system board.
Reconnect the 1394 cable and restart.
916 Power Button Not
Connected
Power button cable is dis-
connected from the sys-
tem board.
Reconnect the cable and restart.
917 Front Audio Not
Connected
Front audio mechanism is
missing or is not con-
nected.
1. Reconnect or replace the front audio cable.
2. Reconnect or replace the front audio mechanism.
918 Front USB Not
Connected
Front USB is missing or
is not connected.
1. Reconnect the Front USB connector to the system board.
2. Reconnect or replace the front USB mechanism.
920 Fatal error on QPI
link X
Fatal error detected on QPI
link x,
where x is 0 or 1.
This type of error is iden-
tified on the line follow-
ing.
Potential system board problem; contact Christie.
921 Fatal error on QPI
Protocol link X
Fatal error detected in
QPI link x protocol,
where x is 0 or 1. This
type of error is identified
on the line following.
Potential system board problem; contact Christie.
922 Fatal error on
PCIe slot X
Fatal error occurred in the
designated slot.
Move the card to a different slot. If the problem persists,
replace the card.
923 Fatal error on ESI
port 0
A fatal error occurred on
ESI port 0
slot.
Verify that the ESI port device is connected and working
properly.
924 Fatal error on
IOH core X
Fatal error detected on
IOH core x, where x is 0
or 1. This type of error is
identified on the line fol-
lowing.
Potential system board problem; contact Christie.
925 Fatal error on
IOH miscella-
neous
Fatal miscellaneous error
detected on IOH core x,
where x is 0 or 1.
Potential system board problem; contact Christie.
Table 5.3 Post Error Messages
Screen Messages Probable Cause Recommended Action