User manual

Section 5: Troubleshooting
TVC-500 Operation Manual 5-9
020-100539-01 Rev. 1 (08-2010)
303 Keyboard Con-
troller Error
I/O board keyboard con-
troller is defective or is
not set properly.
1. Reconnect the keyboard with the workstation powered OFF.
2. Replace the system board.
304 Keyboard or Sys-
tem Unit Error
Keyboard failure.
1. Reconnect the keyboard with the workstation powered OFF.
2. Be sure that none of the keys are pressed.
3. Replace keyboard.
4. Replace system board.
510 Splash Screen
image corrupted
Splash Screen image has
errors.
Update system BIOS.
511 CPU. CPU A, or
CPU B Fan not
detected
Fan is not connected or is
defective.
1. Reseat the fan cable.
2. Reseat the fan.
3. Replace the fan.
512 Rear Chassis fan
not detected
Rear fan missing, discon-
nected, or defective.
1. Reseat the fan cable.
2. Reseat the fan.
3. Replace the fan.
513 Front Chassis fan
not detected
Front fan missing, dis-
connected, or defective.
1. Reseat the fan cable.
2. Reseat the fan.
3. Replace the fan.
514 Memory fan not
detected
Memory fan missing, dis-
connected, or defective.
1. Verify that the memory fan is installed and connected properly.
2. Replace the fan.
515 CPU Overtemp
occurred
Insufficient processor
cooling or processor
defect.
1. If necessary, add a heatsink to the processor and ensure proper
operation.
2. Replace the processor.
516 Chipset fan not
detected
Chipset fan missing, dis-
connected, or defective.
1. Ensure that the fan is installed and connected properly.
2. Replace the fan.
517 Low power CPU
heatsink(s)
detected for high
power CPUs
Inadequate heatsink is
installed.
Replace the low power heatsink with a high power heatsink.
518 Power supply
wattage insuffi-
cient for hardware
configuration
Workstation configura-
tion requires more power
than the power supply
can provide.
• Reduce the workstation power consumption.
• Replace the power supply with a high output power
supply.
601 Diskette Control-
ler Error
Diskette controller cir-
cuitry or diskette drive
circuitry incorrect.
1. Run the Computer Setup (F10) utility.
2. Verify cabling and replace defective cables if necessary.
3. Clear CMOS.
4. Replace the diskette drive.
5. Replace the system board.
605 Diskette Drive
Type Error
Mismatch in drive type.
1. Run the Computer Setup (F10) Utility.
2. Disconnect any other diskette controller devices (tape drives).
3. Clear the CMOS.
Table 5.3 Post Error Messages
Screen Messages Probable Cause Recommended Action