User manual

Section 5: Troubleshooting
TVC-500 Operation Manual 5-7
020-100539-01 Rev. 1 (08-2010)
Temperature sensors
Cables (front/rear panels, audio, and USB ports)
The following table (Table 5.3) describes the POST error messages:
Table 5.3 Post Error Messages
Screen Messages Probable Cause Recommended Action
101 Option ROM
Checksum Error
System ROM checksum. Verify the correct ROM:
1. Flash the ROM, if needed.
2. If an expansion card was recently added, remove it to find
out if the problem remains.
3. Clear CMOS. If the message disappears, there might be a
problem with the expansion card
4. Replace the system board.
102 System Board
Failure
DMA, timers, and so
forth, might be set
improperly or might be
defective.
1. Clear the CMOS.
2. Remove the expansion boards.
3. Replace the system board.
110 Out of memory
space for option
ROMs
Option ROM for a device
could not run because of
memory constraints.
Run the Computer Setup (
F10) Utility to disable unneeded
option ROMs, and to enable ACP0/USB Buffers at Top of
Memory.
162 Systems Options
Error
163 Time and Date
Not Set
Invalid time or date in
configuration
memory.
RTC battery might
need replacement.
CMOS jumper might
not be properly
installed.
1. Set the date and time from the Control Panel or in the Computer
Setup (
F10) Utility (depending on the operating system).
2. If the problem persists, replace the RTC battery.
164 Memory Size
Error
Memory configuration is
incorrect.
1. Run the Computer Setup (F10) Utility or Windows operating
system utilities.
2. Verify that the memory modules are installed properly.
3. If third-party memory has been added, test the memory
configuration using HP memory.
4. Verify the memory module type.
201 Memory Error RAM failure.
1. Run the Computer Setup (F10) utility or the Windows
operating system utilities.
2. Be sure that memory and continuity modules are installed
correctly.
3. Verify the memory module type.
4. Remove and replace memory modules one at a time to isolate
faulty modules.
5. Replace faulty memory modules.
6. If the error persists after replacing memory modules, replace the
system board.