User manual

Section 1: Introduction
TVC-500 Operation Manual 1-3
020-100539-01 Rev. 1 (08-2010)
1.3 Purchase Record and Service Contacts
Whether the controller is under warranty or the warranty has expired, Christie’s highly trained and extensive
factory and dealer service network is always available to quickly diagnose and correct malfunctions. Should a
problem be encountered with any part of the controller, contact your dealer. In most cases, servicing is
performed on site. If you have purchased the controller, fill out the information below and keep with your
records for future reference.
You can also register your product on-line by visiting support.christiedigital.com
. This will keep you in touch
with all the latest product information, such as updates, technical bulletins, downloads, and Christie
newsletters.
For complete details on the warranty of your Christie product, please contact your Christie dealer.
1.4 TVC-500 Controller Overview
1.4.1 How the Controller Works
The controller accepts up to 16 simultaneous composite video inputs and up to 4 RGB or DVI inputs through
V8C and D2R2-E modules, respectively, and provides up to 12 DisplayPort or DVI outputs through D4C
modules to drive a video wall. It uses a redundant array of independent disks (RAID) in a mirrored configura-
tion of 2 SATA drives.
MasterSuite 5.1 software is installed in the controller and provides the ability to manage video inputs and
output assignments.
1.4.2 List of Components
• TVC-500 Chassis
•Keyboard
• 2-button optical mouse with scroll wheel
•Windows 7 OS
• MasterSuite 5.1
Dealer:
Dealer or Christie Sales/Service Contact Phone Number:
Controller Serial Number:
Purchase Date:
Installation Date: