User Manual

Page 6
Pokerface after service card
I. The product after service rules and our company provides the below after service
methods:
1. Pokerface company promises good product quality, the consumer can select free
changing or refunding (appearance of damage can be guaranteed to repair )within 7 days
after the product is sold; the product breaks down within 1 year after pruchasing, which
can be guaranteed to repair. (The quality problem exclude the user personal subjective
objections on acoustic and tone )
2. After service：The users encounter any problem during using, which can enjoy after
service; if there isn’t after service center in local place, the user can entrust the dealer to
do guarantee service. (Guarantee service exclude product cover, user manual, package)
3. Maintenance service：The product within the maintenance period, if produces quality
problem, the user can go to the local after service center or entrust the dealer to repair.
II. One of the following conditions can’t enjoy the “Three Guarantees” services:
1. The purchased date bases on purchase invoice (without purchase invoice and after
service card, but can prove the product to be within the term of service effectively, we can
repair, exchange goods, if you can’t provide the effective proof, we will refer to the
production date).
2. Without bar code, serial number, our company will not bear the after service.
3. Man-made damage (eg. The user disassembles by himself, does improper connection,
plugs into the improper voltage’s power, doesn’t comply with the operation guide), the