ChilliP-A5-Manual-2020-Download
Problem
5.i Trouble Shooting
Possible cause Remedial Action
1. Fuel is damp
2. Fire has been smothered
3. Insucient air
1. Ensure fuel is dry
2. Load smaller amounts of fuel at a time – be patient!
3. Air boost disc has been closed before the fire has been
established
CANNOT GET FUEL TO STAY ALIGHT
SMOKE ENTERS ROOM
1. Blocked flue way
2. Damaged chimney
3. Site and location of
chimney
1. Let the fire go out then drop the throat plate down and
check for blockages. Sweep chimney
2. Get chimney inspected
3. If flue is clear and stove installed correctly and problem
persists – seek professional advice
FIRE DOES NOT BURN THROUGH THE NIGHT
WOOD FIRES SHOULD NOT BE LEFT TO BURN THROUGH THE NIGHT, SOLID FUEL ONLY
1. Fuel burns away
- too much air
2. Fire goes out
- not enough air
3. Not enough fuel
4. Incorrect fuel
1. Try closing the primary knob slightly
2. Make sure the fuel bed has been de-ashed before banking
for the night. Pull the primary knob out slightly
3. Fill fuel bed to top of grate allowing the fuel to slope
upwards toward the back of the stove
4. Use only approved smokeless fuels, (wood will not burn
through the night)
GLASS BLACKENS
(SMALL LOCALISED AREAS WHERE WOOD HAD FALLEN AGAINST THE GLASS IS NORMAL,
THIS WILL BURN OFF AS THE FIRE GETS HOTTER)
1. Incorrect fuel used
2. Air controls closed down
too soon before fire
established
1. House coal or resinous unseasoned and/or wet wood is being
used
2. Leave air controls open longer
Some discolouration of the glass is normal after several fires,
in the cooler areas of the glass door: near the fuel retainer
and the corners. This will burn off in a hot fire or can be
removed when stove is cold with glass cleaner/damp cloth
dipped in wood ash
CHIMNEY FIRE
By following the instructions in this manual, including regular cleaning of the stove and
flue system you should avoid the possibility of a chimney fire. In the unlikely event that
one occurs, raise the alarm to let others in the house know, call the Fire Service, if time
and safety allows close the stove air controls, and exit the building.
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