User's Manual

47
EN
Section 12
Troubleshooting
Troubleshooting
Ifthecamerafailstofunctionasexpected,checkthelistofthecommonproblemsbelow.
Problem/Situation Remediation/Solution
Cannot turn on the camera. The
power turns off suddenly.
• Powerisoff.Pressthe[ PowerButton ]toturnon.
• Batterypackisweakordepleted.Rechargethebatterypack.
Camera cannot be turned on
after plugging power adapter.
•
Pleasemake sure that you use the supplied power adapter
andconnectittothepoweroutletcorrectly.
The les on the memory card do
not display smoothly when the
LCD shows the “!” marking.
•
“!”meanstheSDcardislowspeedorcontainscorruptedles.
Tosolvethis,formattheSDcardusingthecamerainsteadof
acomputer.(PleaserefertothedetailedFormatinstructionin
Section5).
• Thecardhassomeproblemsandcannotberecognized.
Changethecardwithanotherone.
• OrpleasechangetheSDcardtoahighspeedone.
Cannot take video/photo. • Memoryisfull.Deletesomeunnecessaryvideos/photosor
insertanewSDcard.
• Powerisoff.Pressthe[ PowerButton ]toturnon.
The camera is frozen. • Pleaseremovethebattery/unplugtheadapter.Then,insert
thebattery/plugtheadapterandturnonthecameraagain.
The date imprinted on the photo
is incorrect
•
Setthedateandtimeinthe[ Setting ]menu.
Why do some of my indoor
photos look blurry and dark?
• Poorlighting.Takephotoinbetterlighting.
• Thecameraextendsphotoexposuretimeunderlowlight/
indoorcondition.Keepthecamera(andthetargetsubject)
steadyforseveralsecondswhentakingphotos.
• Placethecameraonaatandsteadysurface,orusea
tripodwhentakephoto.
The color of the video/photo is
not natural.
• Selecttheproperwhitebalanceoptiontomatchthelight
source.
When the camera is connected
to the PC via USB cable, many
Autoplay windows may pop out.
They indicate the disks of the
camera.
• [ DV
]indicatestheinternalmemoryofthecamera.
• [ RemovableDisk ]indicatestheexternalmemory(memory
cardinstalledinthecamera).
• Thedisk[ DVAP ]showsthebuilt-inInternetDirect
applicationissavedatthisdisk.PleaseDONOTformatthis
diskordeletetheapplicationinside;otherwise,theInternet
Directapplicationcannotfunction.
Language on screen is not
legible.
• Whenthelanguageshownonthescreenisnotlegible,
pleaserefertoFAQatwebsitesfromeachoriginalcomputer
manufacturer.