User guide

USER GUIDE Cherry Mobile R7
9) Cannot receive calls
 Make sure that your phone is connected to a network (Check if the network is busy or invalid).
 Check the call diverts settings.
 Check the incoming call barring settings.
10) The caller’s number is not displayed
 Contact your local network service provider.
 The caller has withheld his/her number.
11) Entries cannot be made in Phonebook.
 The Phonebook is full. Delete some records.
12) The caller cannot leave a voicemail message
 Contact your local network service provider.
 Make sure that the voice mail number you have saved is correct.
 If the network is busy, try again later.
13) Messages cannot be sent/received
 Delete some old or saved messages.
 Contact your local network service provider to check your service center number.
14) PIN is entered incorrectly three times
 Enter the PUK code (PIN Unlock Code). If you do not have this code, contact your local service
provider.
Thank you for using Cherry Mobile R7. For any questions and concerns, please do not hesitate to
contact us or your local Cherry Mobile Service Centers. For information about our Cherry Mobile Service
Center numbers, please visit our site at www.cherrymobile.com.ph