User Guide
11
MODEL: RJ11-17-GOPP
CHEFMAN
®
 LLC warrants, subject to the conditions stated below, that from the date of purchase, this product will 
be free from mechanical defects for a period of ONE (1) year. CHEFMAN
®
 LLC, at its option, will repair or replace 
this product found to be defective during the warranty period. Should this product become defective by reason of 
improper workmanship or material defect during the specified warranty period, CHEFMAN
®
 LLC will repair or replace 
the same effecting all necessary parts replacements for a period of one year from the date of purchase. If product 
is no longer available we will replace it with a product of equal value. Transportation charges on parts, or products 
in whole, submitted for repair or replacement, under this warranty, must be borne by the purchaser. This warranty 
is void if the product is used for other than single-family household use or subjected to any voltage and waveform 
other than as specified on the rating label (e.g., 120V ~ 60 Hz).
This warranty is available to consumers only. You are a consumer if you own a CHEFMAN
®
 product that was 
purchased at retail for personal, family or household use. Except as otherwise required under applicable law, this 
warranty is not available to retailers or other commercial purchasers or owners.
CONDITIONS: This warranty is valid for the original USA and Canada retail purchaser from the date of initial retail 
purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty 
service or replacement. Dealers, service centers, or retail stores do not have the right to alter, modify or in any way, 
change the terms and conditions of this warranty. Warranty registration is not necessary to obtain warranty on 
CHEFMAN
®
 LLC Products. Save your proof of purchase receipt. 
ABOUT YOUR PRODUCT WARRANTY: Most warranty repairs are handled routinely, but sometimes requests for 
warranty service may not be appropriate. For example, warranty service would NOT apply if the product damage 
occurred because of misuse, lack of routine maintenance, shipping, handling, 3rd party warehousing or improper 
installation. Similarly, the warranty is void if the manufacturing date or the serial number on the product has been 
removed or the equipment has been altered or modified. During the warranty period, the authorized service dealer, 
at its option, will repair or replace any part that, upon examination, is found to be defective under normal use and 
service. 
NORMAL WEAR: This warranty does not cover normal wear of parts or damage resulting from any of the following: 
negligent use or misuse of the product; improper voltage or current; use contrary to the operation instructions; 
deviation from instructions regarding storage and transportation; repair or alteration by anyone other than 
CHEFMAN
®
 LLC or an authorized service center. Further, the warranty does not cover Acts of God, such as fire, flood, 
hurricanes and tornadoes. CHEFMAN
®
 LLC shall not be liable for any incidental or consequential damages caused 
by the breach of any express or implied warranty. Except to the extent prohibited by applicable law, any implied 
warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above 
warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental of consequential 
damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to 
you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or 
province to province. 
HOW TO OBTAIN WARRANTY SERVICE: If your CHEFMAN
®
 product should prove to be defective within the 
warranty period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply email 
customerservice@chefman.com or call our toll-free number 1-888-315-6553 for additional information from our 
Customer Service Representatives, or send the defective product to Customer Service at Chefman, 
200 Performance Dr Suite 207, Mahwah, NJ 07495.
This warranty is effective for the time periods listed above and subject to the conditions provided for within this 
policy. 
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming 
product (A) to the store where it was purchased or (B) to another retail store which sells CHEFMAN
®
 products 
of the same type. The retail store shall then, at its discretion, either repair the product, refer the consumer to an 
independent repair facility, replace the product, or refund the purchase price less the amount directly attributable 
to the consumer’s prior usage of the product. If the above two options do not result in the appropriate relief to 
the consumer, the consumer may then take the product to an independent repair facility if service or repair can be 
economically accomplished. CHEFMAN
®
 and not the consumer will be responsible for the reasonable cost of such 
service, repair, replacement, or refund for nonconforming products under warranty.
CHEFMAN
®
 is a registered trademark of RJ BRANDS, LLC. 
Terms & Conditions
Limited Warranty










