User manual
28
27
solving problems
further information
Ifyouneedmoreinformation,service,replacementpartsor
have a warranty enquiry, please contact the Customer Care
Centre:
•Australia–1300363640,8.00am-5.00pmEST
Monday - Friday
•NewZealand–095732384,8.00am-5.00pmEST
Monday - Friday
Please have the following information ready: Model, Model
NumberandSerialNumber.Thisisshownonthedataplate
which is visible when the oven door is open�
faults
Ifthereisaproblemwiththeovenand/orgrill,please:
• Checkthepointslistedbelowbeforecallingforservice.
Itmaybepossibletoavoidacallbyxingtheproblem
yourself - and so continue cooking�
• Forcookingproblemsrefertopage23.
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
problem possible cause
oven or grill not working
Time of day not set�
Power not turned on�
Controls are incorrectly set�
Household fuse has blown or power supply is off�
Child-proof oven lock activated� (Refer to operating instructions)�
NOTE: If the household fuse continues to blow, call the Customer Care Centre.
oven light not working
Lamp blown or loose in socket�
Household fuse has blown�
NOTE: If the household fuse continues to blow, call the Customer Care Centre.
oven not heating enough
Foil or trays on bottom of oven�
oven not working
Timer is in “AUTO” mode� (Refer to timer operating instructions)
Household fuse has blown�
NOTE: If the household fuse continues to blow, call the Customer Care Centre.
timer flashing on display
Power failure or interruption�
NOTE: If the household fuse continues to blow, call the Customer Care Centre.
unit smoking when first used
Protective oils being removed�
condensation building up
Reduce amount of water used in cooking� (Some condensation is normal)�
door cannot be replaced after
removal
Stirrup not engaged properly�
NOTE: Only authorised personnel should carry out servicing.
26
catalyic liners
Removing and replacing the catalytic fan baffle
(where fitted)
• Removethe2retainingscrewsonthetopedgeofthefan
bafe.
• Pullthetopedgetowardsyouandthendisengageto
bottom tabs from the oven back�
important
NOTE: The fan baffle must be replaced after cleaning.
• Insertthetwotabsatthebottomofthefanbafeintotheir
corresponding slots in the oven back�
• Pushthetophomeandinsertscrewsrmlyinto
appropriate holes�
• Thefanbafemustnotbeloose.
catalytic liners
Some models come with Catalytic liners� These models
contain:
• 2Catalyticsideliners(tobettedbyyou)
• 1Catalyticfancover(alreadytted)
NOTE: If your oven does not have catalytic liners and you
wish to purchase them, they are available from the Customer
Care Centre.
operation
The catalytic liners are coated with a specially formulated
enamel coating, over a base of regular enamel� This enamel
coating has a rough surface which is also porous� During
normal cooking, fats and other food spatter is partially
absorbed into the surface and then oxidised away�
This oxidisation of the fat works best if the oven is set at high
temperatures.Ifyoudoalotoflowertemperaturebaking,
say around the normal 180ºC, then the cleaning process
may not be complete� Every now and then you should turn
the oven on to 260ºC for around one hour to completely
remove the soil�
cleaning
Should the panels become heavily soiled, they will need to
be taken out of the oven and cleaned by hand� They should
be soaked in warm, soapy water for at least 2 hours and
then wiped clean with a soft cloth�
NOTE: Solid cleaning powders, creamy cleansers, caustic
oven cleaners, steel wool or other scourers will ruin the
catalyticsurfaceandmustNEVERBEUSED.
Removing the catalytic liners
• RemoveSideRacks(seepage24).
• Liftthelineruptodisengagethehooks.
• Thelinersshouldnowbefreetobepulledintowardsthe
centre of the oven�
•Refertopage7forre-installingyoursideliners.










