CheckVideo Gateway for Mobile Broadband Networks Installation Guide
Welcome CheckVideo® products allow for cloud-based, intelligent vide surveillance and alarm verification in virtually any indoor, outdoor or remote location. They enhance security and improve business operations with real-time event detection, sending alerts to emails, smartphones or a monitoring service for immediate response. The CheckVideo Gateway for Mobile Broadband Networks is a device that applies video intelligence to video from cameras and sends alerts over the Sprint 3G mobile network.
Step 1 Review Requirements Before you begin, if this CheckVideo device will be monitored by a central station, please contact the central station for a username and password on their existing CheckVideo account. If this device will be self-monitored, you will be creating a CheckVideo account in Step 5. Confirm that you have the equipment you will need.
Step 2 Camera Placement This checklist summarizes the best practices for placing cameras. You can use this checklist to conduct a survey of your setup and determine where to place cameras. DESCRIPTION CAMERA PLACEMENT The camera should be installed 8 to 20 feet above the ground and tilted downward at an angle between 15° and 45° (Figure 1A). It should be positioned 10 to 40 feet from people, or 20 to 60 feet from vehicles.
Step 3 Setting Up the Gateway for Mobile Broadband Networks 1. Attach the antennas to the Franklin Module. The antenna with the white stripe at the base should be on the left when looking at the front of the device (see Figure 3). 2. Extend the tips of the antennas outward from the Module. There should be a good distance between the tips (see Figure 4), but not so great that they are flat). 3.
Step 4 3G Signal Strength Verification (optional) Make sure there is an adequate 3G signal to your Gateway. You can see the precise signal strength by attaching a monitor to the Monitor output on the Gateway back panel (Figure 6). This can be a TV connected to a CheckVideo Gateway monitor connector with a BNC to RCA cable. It may take up to five minutes for the Received Signal Strength Indication (RSSI) to be displayed on your monitor (see Figure 7).
Step 5 Account Registration Using a Web browser, go to the CheckVideo Dashboard Login page at portal.checkvideo.net (Figure 8). If you already have an existing CheckVideo account and need to register additional CheckVideo devices, sign in and click on Devices > Add a Device. See Step 6 on page 11 for information on adding devices.
Step 5-1 Register Primary User The Primary User is the owner and main contact for this CheckVideo account. This person defines system preferences, including access for additional users to the same CheckVideo system. On the Initial Logon and Registration Wizard page, User Information section, enter the requested information in each field (Figure 10).
Step 5-2 Define Notification Methods for Primary User On the Initial Logon and Registration Wizard page, Define Notification Methods section (Figure 12), you can define Primary User notifications. • The email address entered in the User Information section automatically show in the Email 1 field. One address is automatically selected as the default for notifications. To send notifications to a mobile phone, the address format varies by carrier (e.g., a Verizon Wireless address might be 7035551212@vtext.
Step 5-3 Define Billing Preferences (Professional Service only) On the Initial Logon and Registration Wizard page, Billing section (Figure 15), you can choose your CheckVideo Service Option and method of payment. Two service options are available: • Professional service is designed for individual intelligent remote video monitoring. CheckVideo analyzes the video for events and sends those real-time video alerts to you and/or your customers for self monitoring.
Step 5-4 Review License Agreement (Professional Service only) After the account registration process, review the CheckVideo License Agreement (Figure 18). Enter the contact information for both an administrative and technical contacts. Select all of the options that describe your relationship with CheckView: • Equipment Distributor: Mark this option if you intend to purchase and resell CheckView equipment.
Step 6 Add CheckVideo Gateway n the CheckVideo Dashboard, click Devices > Add a Device to register your O CheckVideo device. Enter the serial number (located on the bottom of the CheckVideo Gateway) into the Serial Number field (Figure 21). Note: The name of the physical location for a CheckVideo device is recommended (e.g. “Office Camera”). You can change this name later. Click the Test Device button. • I f the test is successful, you will receive a Congratulations message (Figure 22).
Step 6-1 Configure Live Video for Remote Viewing n the CheckVideo Dashboard, click Devices > Remote Video Setup O to configure viewing live or recorded video from any computer with broadband Internet access. CheckVideo automatically displays networking information about your device. To allow you to stream live or DVR video from the CheckVideo device to remote users using the CheckVideo portal, enter any value between 9000 and 65535 in the Device Port Number field.
Step 6-2 Update Firmware (if necessary) After adding the device, the Device Update page appears prompting you to select your device, click the device name. CheckVideo verifies the device firmware is up-to-date. This process may take a few moments. Once complete, you will see a confirmation message (Figure 24). Click the Update button to start the firmware upgrade. Note: For the device firmware update to be successful, it is important that the Gateway is receiving an adequate signal (see page 5).
Step 7 Configure the CheckVideo Device Now you’re ready to configure your CheckVideo device. This process enables you to define the events you want CheckVideo to look for. A wizard will guide you through the next steps. Simply follow the orange buttons. From the CheckView Dashboard, click Device > Configure Device. On the Configure Device page, the Select Device section (Figure 25), should display your device name.
Step 7-1 Select Camera In the Configure Device page, Select Camera section (Figure 27), select and configure your cameras. This page may require you to install Adobe® Flash® Player to see the camera image. To enable this feature: • Click the Get Flash link that appears where the camera view should be. • Follow the prompts to install Adobe Flash. Select the camera you wish to configure. An image from the camera, also called the ‘field of view’, should appear in the Viewer window.
Step 7-1 Select Camera (continued) You can also name a camera to further customize your CheckVideo Portal and notifications. Give each camera a name that has meaning to help you remember its location or field of view (e.g. Main Suite, Elevators, etc.) as shown in Figure 28. The Advanced Configuration button opens the Advanced Configuration screen, where you can access numerous tools for customizing CheckVideo for a particular camera view.
Step 7-2 Configure Events (Zone Setup) On the Configure Device page, Configure Events section, you determine how CheckVideo monitors for events. First, determine what type(s) of event you want CheckVideo to look for. If you choose Person or Vehicle, your camera should be positioned so that these objects remain in the camera’s view for the entire Duration of the event.
Step 7-3 Configure Events (Schedule Configuration) Once you have set up your zone, use the Schedule Configuration section to determine when and under what conditions the system reports events. First, select the Event type (Person, Vehicle, or Motion). A zone must have been created before that type of event can be detected. Select External Trigger if you want the CheckVideo device to generate an event when an external sensor is triggered (see the Online Help for more information on External Triggers).
Step 7-4 Define Notification Methods by Camera (Optional) On the Configure Device page, Select Notification Method section, you can decide how notifications will be received by central stations or by individual users. Different notification settings can be defined for different cameras. Within the Central Station Notification area (Figure 36), you can define how a camera’s alert metadata will be transmitted from the CheckVideo device to the central station.
Step 7-4 Define Notification Methods by Camera (continued) The user name and notification methods that you supplied in Step 5-1 and 5-2 (see pages 7 and 8) automatically appear in the Users list (see Figure 37). Select any user(s) who should receive notifications for this camera. Then use the drop down box under Notification Method to choose the destination and format of their notifications. Select Digital Output if you want the CheckVideo Gateway to trigger an external sensor when a behavior event occurs.
About the Dashboard Once you have registered your CheckVideo device, you can access the CheckVideo Portal at portal.checkvideo.net. After you sign in, you will automatically be directed to the Dashboard page (Figure 39).
Helpful Hints Here are some helpful hints that will help you make the most of your CheckVideo system. It is also recommended you refer to the CheckVideo Camera Placement Guide before installing your cameras. • Start slowly: Try turning on one camera at a time to ensure the configuration for each camera is exactly what you want. Experiment and try sending notifications to yourself in different formats to see what you like best.
Appendix: Adding Additional Storage for DVR Recording General The CheckVideo Gateway can act as a Digital Video Recorder (DVR), continuously recording video that can be displayed on the CheckVideo Portal. By default, the Gateway uses 32 GB of onboard storage. Immediately after being powered up or reset, the Gateway will begin recording to its 32 GB of onboard storage unless you have connected an external storage device.
Appendix: Adding Additional Storage for DVR Recording (continued) How to Add Additional Storage DVR light and On/Off button First, make sure you have checked the Received Signal Strength Indication (RSSI) (see page 5). You can’t check RSSI after you begin using an external storage device. 1. If the DVR light is blinking, press the DVR button. The light will turn off, indicating DVR recording has stopped. 2. Unplug the CheckVideo Gateway’s power. 3. Connect the external storage device to the USB hub.
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