User's Manual

1-16 ILS 2.5 User Guide
One exception ticket printer can service multiple interrogators. This means that a receipt
might print at the exception ticket printer near Drop Box A for a book that is returned at
Drop Box B.
CheckVIEW
New in Version 3.0 is the CheckVIEW utility, enabling library staff to remotely monitor
up to four different Self-Checkout Stations at one time from any computer within the
library. This enables library staff to manage issues such as:
• Patrons who are having difficulty using the touch screen
• Stations that may have hardware or system problems
• Viewing the patrons’ check out list to reconcile any discrepancies concerning
availability
Staff members can use their mouse and keyboard to assist patrons by assuming control of
a specific Self-Checkout Station window to step a patron through a checkout procedure.
ILS Remote Monitor
New in Version 3.0, ILS Remote Monitor is an optional utility that allows library staff
operating in a single server, multi-branch or peer-to-peer environment to view the status of
other branches on the network from any computer on that network. This enables a staff
member to monitor system status, identify a troublesome Self-Checkout Station, print a
pre-run report, or transfer files.
The ILS Remote Monitor works on any computer (with a web browser) that is connected
to the library network.
Tag Programming Station
The Tag Programming Station programs RFID tags, either with the retrospective item
identifier from the existing barcode or when new materials are added to the collection.
This reduces the time it takes to convert a library collection from barcode to RFID tags as
well as add additional materials.