User's Manual

12-8 ILS Open Plus 3.0 Installation Manual
Recovery Procedures
You were directed to this section from another Troubleshooting scenario. Follow the steps
outlined in the section to which you were directed, then return to the Troubleshooting
scenario from which you came.
Restarting the Self-Checkout Station
1 Disconnect power to the Self-Checkout Station using the power switch at the rear of
the case.
2 Wait approximately 10 seconds, then reconnect power to the Self-Checkout Station.
3 Allow the scandisk program to run until it finishes. This could take several minutes.
4 All necessary applications will start automatically.
5 Return to the Troubleshooting scenario from which you came.
Restarting the Complete System
1 Power off the Self-Checkout Station using the power switch at the rear of the case.
2 Shut down the Intelligent Library Controller software by selecting its Shutdown icon
on the Windows Task Bar. Click Shutdown.
3 If error messages display, close them by clicking Abort, OK, or Cancel.
4 Click Start > Shutdown to shut down the Application Server.
5 After the Application Server reboots, power on the Self-Checkout Stations. All other
necessary applications start automatically.
6 Return to the Troubleshooting scenario from which you came.
Restarting the Intelligent Library Controller program
1 At least one Self-Checkout Station must be running.
2 Shutdown the Intelligent Library Controller software by selecting its icon on the
Windows Task Bar. Click Shutdown.
3 If error messages display, close them by clicking Abort, OK, or Cancel.
4 The Intelligent Library Controller software will be launched automatically.
5 If the program does not start within one minute, start the Intelligent Library Controller
software by selecting Start > Programs > RFID.
6 Return to the Troubleshooting scenario from which you came.