User's Manual

Exception Ticket Printer: Error Codes 6-7
3 Position the two hooks on the connector cover so that they
hook the printer case.
4 Rotate the connector cover into the printer until it clicks into
place.
To remove the connector cover:
1 Turn the printer over, insert a flathead screwdriver under one
hook, and pry up the hook while lifting the connector cover.
See the illustration on the right below.
2 Repeat this step for the other side and remove the cover.
Error Codes
The Control Panel LED displays the following patterns when certain error conditions are
met.
Attaching cover
Removing cover
LED Pattern Solution
Autocutter error
Check for paper jam in the autocutter. If problem continues, contact
Checkpoint field service.
Cover open error
Close cover.
Memory or gate array
error
Contact Checkpoint field service.
High voltage error
Replace power supply unit. If problem continues, contact Checkpoint field
service.
Low voltage error
Replace power supply unit. If problem continues, contact Checkpoint field
service.
CPU execution error
Contact Checkpoint field service.
Internal circuit error
Contact Checkpoint field service.
High head
temperature error
If you exceed the printer duty cycle, the head overheats. When it cools, the
error clears. If this error occurs and you have not been printing for very long,
check that the ambient temperature is within “Specifications” on page 6-9.