User's Manual
Troubleshooting Guide
3. If scandisk (blue screen) displays after, wait until it automatically scans the disk by
itself.
inutes to process. It will detect any bad sectors and corrupted
on the hard disk. You should not have to start any of the applications on the
applications will start automatically.
m Restart
y using the power switch located
hutdown the RFID Application Server by selecting its icon on the Windows pop-up
ask Bar.
button.
ages display close them by clicking on Abort or OK or Cancel.
You should not have to start any of the applications on the Patron Self-Checkout
Station. All necessary applications will start automatically.
upport
em and what
steps you had taken already. Please refer to Contact Section.
D Application Server program Restart
ng its icon on the Windows taskbar.
3. If any error messages display close them by clicking on or or l
e RFID Application Server to automatically be launched by the Patron Self-
(should be running).
rt the RFID Application
This will take several m
files
Patron Self-Checkout Station. All necessary
Section B - Complete Syste
1. Power off all of the Patron Self-Checkout Stations b
at the rear of the station case.
2. S
T
3. Locate and click the Shutdown
4. If any error mess
5. Shutdown and restart the server computer.
6. After the RFID Application Server program is restarted, power on the Patron Self-
Checkout Stations.
Section C - Technical S
Before calling technical support please note the date and time of the probl
Section D - RFI
1. Shutdown the Application Server by selecti
2. Locate and click the Shutdown button.
Abort OK Cance
4. Allow th
Checkout Station
5. If the program
Server by selec
does not start within about a minute, sta
ting it in the Start menu under Applications\RFID.
Intelligent Library System (ILS) 2.0 User Manual Page 6-7