User guide

Using Diagnostic Tools
Chapter 23: Maintenance 739
Use this tool…
To do this…
For information, see...
Packet Sniffer Capture network traffic. This information is
useful troubleshooting network problems.
Using Packet Sniffer on page
741
Using IP Tools
To use an IP tool
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. In the IP Tools area, complete the fields using the information in the following
table.
3. Click Go.
• If you selected Ping, the following things happen:
The Safe@Office appliance sends packets to the specified the IP address or DNS
name.
The IP Tools window opens and displays the percentage of packet loss and the
amount of time it took each packet to reach the specified host and return (round-
trip) in milliseconds.
• If you selected Traceroute, the following things happen:
The Safe@Office appliance connects to the specified IP address or DNS name.