User's Manual
Table Of Contents
- 1 Using this guide
- 2 Applicable Documents
- 3 About C-Scan®
- 4 Indications, Contraindications, Adverse Events, Warnings, Cautions
- 5 C-Scan® system
- 6 Instruction for use for the clinic team
- 6.1 Preparations before procedure
- 6.2 C-Scan® Cap ingestion procedure
- 6.3 During the procedure days (from C-Scan® Cap ingestion to excretion)
- 6.4 Radioactive source not properly concealed – malfunction notification instruction
- 6.5 Post procedure- after C-Scan® Cap excretion
- 6.6 Analysis & report reception
- 6.7 C-Scan® user interface notifications
- 7 Instruction for use to the subject
- 7.1 Permitted activities during the procedure:
- 7.2 Prohibited activities during the procedure:
- 7.3 C-Scan® procedure
- 7.4 Daily routine during the procedure
- 7.5 Post procedure- after C-Scan® Cap excretion:
- 7.6 When to contact the Clinic
- 7.7 Analysis & report reception
- 7.8 C-Scan® user interface notifications
- 8 C-Scan® View Installation Guide
- 9 Using C-Scan® View Application
- 9.1 C-Scan® View Application Login Screen
- 9.2 C-Scan View Updates
- 9.3 C-Scan® Track Data Download and Upload to Server
- 9.4 Add a Failed Procedure to Database
- 9.5 Managing your local files
- 9.6 C-Scan® View Editor
- 9.6.1 Editor introduction
- 9.6.2 Slice Profile
- 9.6.3 2D XRF/CMT Map
- 9.6.4 Structural Model
- 9.6.5 2D Map Timeline
- 9.6.6 Play Bar
- 9.6.7 General Buttons
- 9.6.8 Report on Case Failure
- 9.6.9 Estimated Colon Path
- 9.6.10 Bookmarks
- 9.6.11 Suspect Metrics
- 9.6.12 Suspect Wizard
- 9.6.13 Pre-analysis Summary
- 9.6.14 Report Preview
- 10 Technical Description
- 11 Troubleshooting- C-Scan® View
Document Title
C-Scan System User Reference Manual
Document No. DOC0001667 Revision 14 Date 22 May 2022
Page 90 of 90
Before using this document, check that you use latest revision (see Arena)
* Printed revisions are for Reference Only*
C-Scan
®
Track connection
failed.
1. Make sure that the USB cable connecting the C-Scan
®
Track is firmly
connected to the USB port and to the C-Scan
®
Track.
2. Make sure that the cables are not damaged or frayed.
3. Make sure only one C-Scan
®
Track is connected.
4. Check whether the problem persists.
5. If the above steps fail to resolve the problem, connect the cable to a
different port.
6. Check whether the problem persists.
7. If this fails to resolve the problem, restart the PC.
8. Check whether the problem persists.
If the above fails to resolve the problem, contact customer support.
C-Scan
®
Track loading failed.
Disconnect the C-Scan
®
Track and try again.
If this fails to resolve the problem, contact customer support.
Monitor problem.
Perform troubleshooting as indicated in
Troubleshooting
section in the Dell
P2414H User’s Guide.
Network connection problem
1. Check the network cable is connected properly.
2. Make sure that the cables are not damaged or frayed.
3. Restart the PC.
4. Check whether the problem persists.
If this fails to resolve the problem, contact customer support.
C-Scan
®
View Processing
Data Failed
Contact Customer Support
C-Scan
®
View report share
failure
1. Make sure a network connection exists.
2. Make sure the E-mail address is valid and accurate.
If this fails to resolve the problem, contact customer support.
C-Scan
®
View data
upload/download failure
1. Make sure a network connection exists.
2. Try again.
If this fails to resolve the problem, contact customer support.
C-Scan
®
View login failure
1. Make sure a network connection exists.
2. Make sure the username and password are correct.
If this fails to resolve the problem, contact customer support.
C-Scan Track connection
cable is damaged
1. Replace with spare cable included with C-Scan
®
View.
2. If you need an additional cable, contact customer support.
For any problem or inquiry, the user can contact the customer support. Contact info is
provided in the info button, located in the application header. Click Support to see Contact
info or even “send log to support” when facing errors or issues.
Figure 101: Application info menu