User's Manual

Table Of Contents
Document Title
C-Scan System User Reference Manual
Document No. DOC0001667 Revision 14 Date 22 May 2022
Page 38 of 90
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9.1.3 Forgotten Password
If you forgot your password, click Forgot password and follow instructions to reset your
password, see Figure 27.
1. Enter Username
2. Click “Reset Password”
Figure 27: Password Reset
3. A temporary password will be sent to your email account (entered upon user creation), see
application message in Figure 28
Figure 28: Password Successfully Reset Message
4. Click OK.
5. The “Change Password” dialog opens, see Figure 26.
6. Check your email account for a notification message, see Figure 29
Figure 29: Password Reset Notification Email
7. Enter temporary password and a new password of your choice according to the
instructions in “Change Password” dialog (Figure 26).
A valid password must contain at least one uppercase letter, one lowercase letter,
one number and one symbol, with a total of 8-15 characters.
9.1.4 Switch to Technician
An authorized service technician can sign out from the application and sign in as a
Technician. The technician can view the system log and access the system BIOS and
Windows utilities.