User manual

4. Setup 15 Chauvet® ShowXpress™ V6.22
Driver Installation (Mac OSX)
It is not necessary to install the drivers when running the software within Mac OSX. The drivers will install
automatically after the software is installed successfully.
Driver Reinstallation (Windows® Vista & 7)
If the driver installation fails or you need to reinstall the driver for any reason, the driver can be installed
manually. Please follow the instructions below:
1. Click [START>CONTROL PANEL>SYSTEM>DEVICE MANAGER] to access the hardware devices
on your computer.
2. Extend the “Universal Serial Bus Controllers” section by clicking on the small square to the left.
3. Highlight the “BOX Interface (version x.xx)” (or “USB Plus interface) and select “uninstall” on the top
menu bar. This will uninstall all associated drivers for the interface.
4. Click “scan for hardware changes” also on the top menu bar to have the computer auto-detect any
new hard ware.
5. The computer will automatically scan and install the necessary drivers for this device.
Driver Reinstallation (Windows® XP)
If the driver installation fails or you need to reinstall the driver for any reason, the driver can be installed
manually. Please follow the instructions below:
1. Click [START>CONTROL PANEL>SYSTEM >HARDWARE>DEVICE MANAGER] to access the
hardware devices on your computer.
2. Extend the “Universal Serial Bus Controllers” section by clicking on the small square to the left.
Interface Troubleshooting
If the driver installation is successful, the following results will occur.
1. The LED indicators should read as follows:
• Xpress™ 512: “PC Link” LED Flashing
• Xpress™ 512-Plus: “PC Link” LED Flashing
• XFACTOR: “Stand-alone” LED OFF
• Xpress™ Plus: “PC Link” LED Flashing
• Xpress™ 100: “PC Link” LED Flashing
2. The software will display the following upon starting up:
• Interface found”
• The appropriate interface name(s)