User guide

IOPRINT+ Print Servers User guide
Printing problems
Page 292
Printing - TCP/IP
Problem Solution
IOPRINT+ Print Server device is
not recognized.
Check the following:
• There are no routers between the IOPRINT+ Print Server
and the UNIX host during IP address assignment.
• There are no NetWare File Servers that do not have TCP/
IP support between the IOPRINT+ Print
Server and the UNIX host.
• The network cable to be used by IOPRINT+ Print Server
is intact. Connect the cable to another network device and
test it.
You have used the correct Physical Address derived from
the device Default name.
• Use the ping command to see if the IOPRINT+ Print
Server is a valid device on the network.
The standard interface program
on SUN 5.2 cannot be used with
Psfilter.
Use dumb_int.sh which is the interface program shipped with the
IOPRINT+ Print Server.
When the interface program
detects that the printer device is
not a printer, a printer error
message appears on the screen.
Mark out all stty commands in the interface script.
The .psopts file format is not
accepted by BSD UNIX.
If the prefix string and suffix string must contain control words or
are too long, use headfile or tailfile instead of prefix string or suffix
string.
The IOPRINT+ Print Server's IP
address is forgotten and it needs
to be installed in a new
environment.
1. Follow the steps below to set the IOPRINT+ Print Server
configuration back to the factory default settings:
Enter the command:
arp -s yyy.yyy.yyy.yyy 00:c0:02:xx:xx:xx
Where yyy.yyy.yyy.yyy is the new IP address assigned to
the IOPRINT+ Print Server and xx:xx:xx is the default
name of the device, less the leading "SC". Combined with
00:c0:02, this gives the hardware address of the device.
2. Enter the commands:
ftp yyy.yyy.yyy.yyy
ftp>get DEFAULTC
ftp>quit
This will reset the configuration to the factory defaults
(including setting the IP address back to 0.0.0.0).
Reconfigure as for a new device.