User guide

IOPRINT+ Print Servers User guide
Printing problems
Page 288
Problem Solution
My IOPRINT+ Print Server is
configured as a Novell Print
Server, and cannot log in to
a file server.
The following steps may solve this problem:
1. Get the IOPRINT+ Print Server information using PSCONFIG. If
the device is configured as a Novell Print Server, the information
will look like the following:
Server Name: SC110049
NetWare Information:
Master File Server: ICE
Print Server Mode Status:
Your_File_Server: Current Status
Remote Printer Mode Status: N/A
2. Make sure the master file server name is assigned correctly.
1. Check the Current Status of Your_File_Server:
Connected:
No action required
No file server:
Assign a master file server using PSCONFIG
Connecting to Server:
Wait and check if the file server exists
Password Mismatch:
Clear the NetWare password with PCONSOLE, or set the correct
password for the IOPRINT+ Print Server using WPCONFIG or
BiAdmin.
Print Server Not Defined:
Install Print Server again
Check NetWare to see if the login status of the IOPRINT+ Print
Server to the file servers is Ready. If it is not, check the error
message and perform the required corrective action.
Check the Novell file server's name. If it is over 20 characters
long,. Rename it using no more than 20 characters.
If the file server is not in the status list and the IOPRINT+ Print
Server has logged into the master file server, it means that the
file server has not been serviced by the IOPRINT+ Print Server.
Check to see if the file server is in the list of "File Server To Be
Serviced" item of PCONSOLE. If not, insert the file server name
to the list.