Product specifications

5
Introduction
1.3 Getting
Support
If you encounter problems during setup or general
maintenance, you can contact your supplier for support. Your
request may be routed to Chase Research support as well.
Here is the standard support route for the quickest answers:
For United States, Canada & South America based customers ,
1. Have your serial number and problem overview
ready then…
2. Check with your supplier or distributor then…
3. Email
[e-mail] and / or
fax [phone]
For customers based in Europe (except Germany and East
Europe), Asia and Africa,
1. Have your serial number and problem overview
ready then…
2. Check with your supplier or distributor then…
3. Email
[e-mail] and / or
fax [phone]
For customers based in Germany, East Europe and Russia:
1. Have your serial number and problem overview
ready then…
2. Check with your supplier or distributor then…
3. Email
[e-mail] and / or
fax [phone]
1.4 IOLAN+
Features
IOLAN+ is a TCP/IP communications server with 4, 8 or 16,
RS-232 or RS-422 ports for making serial network connections.
It attaches to your TCP/IP network and allows serial devices
such as modems, terminals and printers to access the network.