Installation Manual
Table Of Contents
- Front Cover
- Table of Contents
- Introduction
- Installing a Bollard Mount
- Installing a Wall Mount
- Installing the Head and Top Cap
- Preparing the Station for Activation on ChargePoint
- Troubleshooting
- Appendix A: Preparing the Installation Site for a Bollard Mount
- Appendix B: Removing or Replacing the EV Charging Sign
- Appendix C: CT4000 Power Sharing Instructions
- Appendix D: Limited Product Warranty
5-6
ChargePoint® Charging Stations
Step 3: Complete the Post-Installation Checklist
Before leaving the installation site, complete this checklist for each radio group. Then tear out this page and give it to the
person responsible for activating the station. If installing multiple radio groups, use one page for each radio group (this page
is included in all CT4000 Installation Guides).
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Check each box below to confirm that the task has been completed for all stations within the radio group.
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All mounting hardware is tightly secured and all stations are level and rock solid.
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The two security screws inside the holster plugs on all head assemblies are tightened and the rubber plugs are in
place.
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Cable retractors:
• Cable clamp halves are screwed together with no gaps.
• All charging cables operate smoothly through full extension and retraction.
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Voltages at all power plates have been verified with a solenoid type voltmeter (such as a Wiggy):
• Line-to-Line measures 208/240VAC.
• Line-to-Earth measures 120VAC.
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If Power Share Jumpers are installed:
• All jumpers are fully inserted. Look for 1/8” (3 mm) depth.
• Power Share mode has been configured, using the stations’ Service Menu, for all power-shared stations and the
station’s display indicates that power sharing is in effect.
• The supplied Electrical Rating label has been applied above the terminal block.
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Check the station’s communications signal(s) (Help > Network) and ensure that the:
• LAN signal strength shows at least 2 bars on all stations.
• WAN signal strength shows at least 2 bars (on the gateway station).
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The Service Menu shows no station codes for either port (Help > Station Codes) on all stations.
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Start a charging session on all stations using a ChargePoint card (provided on the front cover of this Installation
Guide). Ensure the station displays no error codes or warning lights and that both holsters unlock and lock.
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Pinpointing (locating on the ChargePoint map) has been completed for all stations.
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The radio group has been documented for activation by attaching the spare activation labels to the previous page.
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After completing both sides, cut or tear along dotted line and give it to the person responsible for activating the station.