Installation manual

4 Installing the Head and Top Cap

Before You Start .................................................... 4-1

Overview of Steps ................................................... 4-1

Step 1: Check Boxes for Correct Contents ...............................4-2

Step 2: Prepare Head Assembly for Mounting ...........................4-4

Step 3: Slide Head Assembly Into Body ................................4-7

Step 4: Connect Head Assembly ......................................4-8

Step 5: Use the Wizard to Complete the Installation .....................4-9

Step 6: Secure Head Assembly ....................................... 4-12

Step 7: Prepare the Station for Activation on ChargePoint ...............4-13

5 Troubleshooting

Check the Station’s Display ........................................... 5-1

Display Station Codes ................................................ 5-1

Description of Station Codes .........................................5-2

Charging Cable Doesn’t Move Freely ...................................5-5

Appendix A: Preparing the Installation Site for a Bollard Mount

Appendix B: CT4000 Power Management Instructions

Appendix C: Installing and Replacing Signs

Appendix D: Installing Cable Clamps

Appendix E: Limited Product Warranty