User manual

DVR USER MANUAL | 1/67
CHANNEL SAFETY SYSTEMS t: 0845 884 7000 | w: www.channelsafety.co.uk
1. Q: What can I do if the system does not detect the HDD?
A: Check if the power supply system is properly connected and the data cord and power cables are se-
curely connected
2. Q: We have changed the password but can’t remember the new password, how can we access the system?
A: If you forget system password, please consult with the service personnel.
3. Q: We are not getting any video signal on the DVR, what is wrong?
A: Check the camera video cable and connections; or check the monitors video cable and connections; or
confirm that the camera has the power and / or check camera lens setting.
4. Q: Why do some of the channels display just a blank screen even if they receive video sources?
A: Check if the camera is connected to the system properly; check if the camera is properly supplied with
power.
5. Q: Can the DVR have problems if it gets too hot, how can I prevent this?
A: The DVR has a fan to help it dissipate heat while it is running. Please place the DVR in a place where
there is good air circulation and away from heat sources to increase stability and life span of the DVR.
6. Q: “Record” Can not work normally, how do I deal with this?
A: Check if the current screen is in Play mode, pressing [Stop] button to exit the Play mode and then you
can enter into the [Record] function.
7. Q: Why is the Remote Controller not working normally?
A: Check if the battery needs replacing; or check if the Remote Controller is broken.
8. Q: Can we record whilst playing-back?
A: Yes, you can do it. The system records whilst playing-back.
9. Q: Can we erase some of the recorded files from the DVR.
A: Considering the safety factor, you can’t delete the recorded file directly from the device. When you
actually erase all the recorded files, please select HDD format function
10. Q: Why does the Buzzer keep sounding?
A: Please check if the motion detection is on and if the system has detected motion, make sure the HDD
is being detected and has sufficient space available; check if video output has been lost.
11. Q: Why can’t stop [Stop] function?
A: Pressing [Stop] button only can stop manual record. If you want to stop Scheduled record, please revise
to [No Record] during this period.
8.4 Troubleshooting
8.5 Usage Maintenance
1. Please make sure the DVR is kept away from heat sources.
2. Clean regularly, keeping the DVR aeration and not stacking on top of other devices will allow suitable
heat dissipation.
3. Please do not plug in RS-232 and RS-485 when power is on to avoid any damage to the port.
4. Please check the HDD cable and data cable to avoid the cable aging.
5. Please avoid other electronic device interfere once; video/audio signal of DVR, or static electricity and
induced voltage damage to DVR.
6. Suggest users replace the BNC cable regularly to keep signal input stable.