Installation Instructions

39
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities.The UP and DOWN arrowson the garage door opener flash the diagnosticcodes.
DIAGNOSTIC CODE SYMPTOM SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
1 1
The garage door opener will not close and the light bulbs flash. Safety reversing sensors are not installed, connected,or wiresmay be cut.Inspect sensor wiresfor a
disconnected or cutwire.
1 2
The garage door opener will not close and the light bulbs flash. There is a short or reversed wire for the safetyreversing sensors.Inspectsafetysensor wire atall staple
and connection points, replace wire or correct as needed.
1 3
The door control will notfunction. The wiresfor the door control are shorted or the door control isfaulty. Inspect door control wires atall
staple and connection points,replace wire or correct as needed.
1 4
The garage door opener will not close and the light bulbs flash. Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to
ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door
thatwould interrupt the sensor’s path while closing.
1 5
Door moves 6-8" (15-20 cm) stopsor reverses. Manuallyopen and close the door. Checkfor binding or obstructions, such asa broken spring or door
lock, correctas needed.Checkwiring connectionsat travel module and at the logicboard.Replace
travel module ifnecessary.
No movement, only a single click. Manuallyopen and close the door. Check for binding or obstructions, such asa broken spring or door
lock, correctas needed.Replace logicboard ifnecessary.
Opener hums for 1-2 secondsno movement. Manuallyopen and close the door. Checkfor binding or obstructions, such asa broken spring or door
lock, correctas needed.Replace motor if necessary.
1 6
Door coastsafter ithascome to a complete stop. Program travel to coasting position or have door balanced by a trained door systems technician.
2 1-5
No movement, or sound. Replace logic board.
3 2
Unable to set the travel or retain position. Check travel module for proper assembly, replace ifnecessary.
Troubleshooting